Hi,
Kayece here. I will be happy to assist you today.
May I ask if you have already tried to check on other speakers or headphones? Does it sound the same?
Did you also try to check your speaker on the other devices? Does your speaker have the same issue with other devices?
If the issue is not your with your speaker, please try the troubleshooting in the help article below to help you with your audio issue.
https://support.microsoft.com/en-us/windows/fix...
If you need more help, please let me know. I look forward to your response.
Stay Safe!