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I can't install wsl on windows 11 pro

Anonymous
2025-03-21T06:28:51+00:00

Windows 11

Device             ASUS TUF Gaming F15

Processor        13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz

Installed RAM 16.0 GB (15.8 GB usable)

System type    64-bit operating system, x64-based processor

Physical memory DDR4:  5.12GB/15.84 used

OS Name:                   Windows 11 Pro

OS Version:                24H2

When I tried to intall it, after a few minutes show me the next message No se pudo capturar la distribución de lista de 'https://raw.githubusercontent.com/microsoft/WSL/master/distributions/DistributionInfo.json'. Se agotó el tiempo de espera para la operación Código de error: Wsl/InstallDistro/0x80072ee2

I hope that someone can help me

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anish Ahmed 6,475 Reputation points
    2025-03-22T08:06:08+00:00

    Sorry for the delayed response. I was doing some research about the issue.

    This errot "Wsl/InstallDistro/0x80072ee2" can also occur due to connection error.

    Could you please disable IPv6 and use a generic DNS and try to open WSL?

    Open Run. (Windows+R)

    Type "ncpa.cpl" and press Enter.

    Double click on the active network.

    Click on Properties.

    Uncheck IPv6

    Press OK.

    Restart the PC.

    Now open WSL (Ubuntu)

    If the is persists, go back to "ncpa.cpl"> Properties

    Double click on IPv4

    Click on "Use the following DNS server" button.

    Enter the following DNS server

    8.8.8.8

    Alternate DNS server.

    8.8.4.4

    Press OK > Restart the PC.

    Now check WSL. Let me know how it goes.

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  2. Anonymous
    2025-03-21T21:21:41+00:00

    No, it didn't

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  3. Anish Ahmed 6,475 Reputation points
    2025-03-21T21:10:29+00:00

    Did the Ubuntu installation from Microsoft Store give any error message?

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  4. Anonymous
    2025-03-21T20:45:09+00:00

    Hi Anish,

    Thanks for your anwear. But it still doesn't work y obtain the same message when i ried to install wsl. Do you have another options.

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  5. Anish Ahmed 6,475 Reputation points
    2025-03-21T08:07:06+00:00

    Hello, my name is Anis. I'll be glad to help you today.

    Please refer to the following page and perform the steps to successfully install WSL.

    https://learn.microsoft.com/en-us/windows/wsl/i...

    If it fails, please consider installing Ubuntu from Microsoft Store. It has the same Linux terminal.

    https://apps.microsoft.com/detail/9PDXGNCFSCZV

    Please let me know how it goes.

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