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Windows 11 stuck on preparing automatic repair / can’t reset, DISM error

Anonymous
2025-03-11T19:36:56+00:00

I clicked the reinstall windows 11 option on settings because it was not working properly and I left it overnight it is stuck on the loading screen with windows logo and all I could do is go into repair mode I tried to boot into safe mode but it doesn't open and instead boots right back into repair mode so I tried to reset the pc (with keep my files) It says "There was a problem resetting your PC. No changes were made" DISM command says error 87 cleanup-image is unknown

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-03-12T21:23:49+00:00

    It didn’t work sadly when I save and exit BIOS It goes back to enabled

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  2. Anonymous
    2025-03-12T10:10:25+00:00

    bootrec /fixboot :

    Access is denied

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  3. Anonymous
    2025-03-11T22:05:39+00:00

    Unfortunately there are no restore points ;( i foolishly didnt know a reinstall would mess it up so bad nor was I prepared to lose my files…

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  4. Anonymous
    2025-03-11T20:45:28+00:00

    When I try to reset it says “There was a problem resetting your PC. No changes were made”

    However I have not tried to do it without the keep my files option. would a full factory reset wipe both c: and d: drive or only c:? I don’t know if anything can be done in order to backup files now since when I exit winre it’s just stuck loading (preparing automatic repair)

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  5. Anonymous
    2025-03-11T20:28:56+00:00

    Thank you, but it did not work

    “Startup Repair couldn’t repair your PC”

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