Hello! Thank you for reply to me.
Answers:
- Yes, only one user and administrator.
- Yes, I played those games before in the same computer.
- I'm not using any Launcher for these games, only the Shortcut to the main game folder without any modifications.
My computer is already up to date, everything, the BIOS, OS, Graphic Driver, DirectX, Visual C++ and the Windows apps.
I did the steps you give me, but the problem still there.
My Specs
Intel Core i5-1135G7 2.40Ghz
Intel Iris Xe Graphics 32.0.101.6651 (WHQL Certified)
8192MB RAM DDR4
238GB SSD NVMe