Reinstalling touchscreen Driver

Yes, that’s definitely possible. While your device supports upgrading to Windows 11, some features might not work correctly if the manufacturer hasn’t provided updated drivers.

I still highly recommend reaching out to HP, as they might have an older driver that could work. Hopefully, they can assist you further!

I hope the information I provided was helpful in some way.

That is really possible? That explains why I could not find it but I am surprised to learn that. Thank you for your help.

Thanks for sharing the screenshots and for waiting while I checked.

It looks like there is no touchscreen driver available for Windows 11. I also checked the Microsoft Update Catalog for any HID-compliant touchscreen driver specific to your model, but unfortunately, none are listed.

Since the touchscreen hasn’t worked for a couple of years, it’s possible that HP has discontinued driver support for this feature on your device or for support for Windows 11.

I recommend reaching out to HP Support to confirm whether a compatible driver is available or if there are alternative solutions.

Let me know if you need any help with that!

Here they are

Thank you for letting me know.

Please allow me a moment to check this for you.

Could you provide your System Information page so I can take a closer look?

> Press Windows + R key to open Run dialog.

> Type this and press Enter: msinfo32

> Capture a screenshot of the System Information window.

Also, could you provide me with a screenshot of your current Windows 11 OS Build?

To do this, press the Windows key + R to open the Run dialog, type "winver" (without the quotes), and capture a screenshot (make sure not to include your email address).

Please attach both screenshot in your next response.