BSOD Multiple errors, Blackscreen, ASUS A15 almost unusable PLEASE HELP

I have an ASUS TUF A16 model and I am having the same issues after about owning my laptop for a little less than a year. I have found that the issue is mainly caused by the OEM provided image of Windows supplied by ASUS. This would be the image that shipped with your laptop or the image that is installed if you use ASUS Cloud Recovery. it doesn't matter if the image is from the the UEFI BIOs cloud recovery or the version that is installed via MyAsus in WinRE pressing F12 upon boot.

Solution: Clean Install Windows

Before we start, we have to do two things, Create a USB Installer and copy the eSupport folder from your hard drive. This folder has all the computers drivers.

First, copy the eSupport folder located at C:\Asus\esupport to an external usb or harddrive.

1). Download the Windows Media Creation Tool and use it to create a USB stick that has a current clean version of Windows 11 24H2

2). Reboot your PC and press F9, F11 or F12 to bring up the UEFI Boot Menu. Select your Newly Created USB drive

3). You should be able to run the installer from here. Afterwards

4). Once install has completed, it will ask you to install the wifi driver. There are ways to get around this, but it's easy to just select install driver and then insert the usb or harddisk that you put the eSupport folder on, then navigate to the folder named Software\Driver\DCH\Offline\WirelessLan

Windows will detect the correct driver and setup will resume.

Once you have signed in Windows will most likely already pull in all your drivers during it's first windows update, but if for some reason it doesn't, you can go into your eSupport folder on your disk that you created and run the AsusWizard program and it will install all your drivers locally.

Afterwards, I would suggest downloading MyAsus app for driver updates and the Armoury Crate. Some people like G helper more but I do not have much experience with that.

I hope this information helps. If anything is confusing (I kinda wrote this out very quickly), feel free to reply back to me.

Thank you so much for the response! You seem to have quite the expertise on this subject!

Also thanks for finding that thread for A15s! I don't know how I missed it but it would seem I'm not alone in this error.

Well, I tried the following:

Clean Boot - I think I've done it before, but nonetheless I tried again. Blacked out after about 3 min idle.

Also fast startup was already disabled (probably past troubleshooting) and power options for both Processor and PCI power was already in said state (100 percent and off, respectively).

Modified myasus settings to 80 percent.(before clean boot, so didn't work unfortunately)

Core isolation settings were as follows(screenshot added to onedrive):

Memory integrity - off

Local Security Authority protection - on

Microsoft Vulnerable Driver Blocklist - on

Reading through the forum you linked, I found several people to have found a solution by installing Ryzen Controller and setting power limitations on the CPU. I did as such but got a shutdown a few minutes later, though this time I got a specific driver (amdppm.sys). I put the crash dump in the onedrive, in the 3,23,2025 folder specially labeled.

I also tried going into regedit to enable Processor Performance Boost Mode, and upon completing that, set the option to "efficient aggressive"

Hi WesleySpohnhiemer,   Welcome to Microsoft Community.

Thank you for posting your inquiry regarding device stability issues.

I understand how disheartening it can be to see your once-reliable machine fall into unpredictable crashes and BSODs. Reading through your detailed account, it’s clear you’ve invested considerable effort into software and driver troubleshooting. Given how the issues manifest—especially the strong correlation with being plugged in while the battery isn’t full—it suggests the problem might extend past software into the realm of power delivery and hardware management.

When a laptop experiences sudden blackscreens or BSODs under conditions where the load isn’t extreme (for example, during browsing rather than during full-load gaming), it often points to dynamics in its power management system. In your situation, the fact that stability sometimes improves during the heavy, sustained load of gaming could mean that under lower, less consistent loads the internal power circuits (such as voltage regulator modules or the charging controller) are not maintaining the correct voltage or are encountering transient fluctuations. These fluctuations—in the form of ripple or harmonics in the power supply—can stress sensitive components and lead to the variety of BSOD errors you’re seeing. This kind of phenomenon has been noted in similar ASUS TUF A15 experiences, where issues shift depending on the power source and the battery’s state.

• The following images capture some of the possible relevant examples, but do not represent all possible scenarios. Repeated crashes and BSOD on ASUS TUF A15 - Microsoft Community

The fact that the shutdowns occur more frequently when the laptop is plugged in, especially with a not-full battery, points to potential power management or electrical issues. This could involve the laptop's internal power circuitry, the battery's charging behavior, or even the quality of the external power supply. Variations in power delivery, such as harmonics or ripples, might destabilize the system, especially during transitions between battery and AC power. The observation that shutdowns are less frequent during gaming could indicate that the system's power management policies or hardware resource scheduling behave differently under high-performance loads.

The role of device manufacturer-specific software and its potential impact on system stability is worth considering.

Clean Boot starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem. 

• These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.
• Please be careful not to disable any services that may be related to security credentials or security authentication, such as TPM, Security, Credential.
• Disabling services incorrectly will result in inaccessibility to the Windows desktop environment, for example, PIN cannot be verified.

The role of Armoury Crate and its potential impact on system stability is worth considering. While uninstalling it didn't resolve the issue, its initial installation might have altered certain power management settings or introduced conflicts with other system components.

The power state policy may unexpectedly cause incomplete driver initialization, resulting in strange problems.

In the system, fast startup is an option that may be related to the power state.

If you want to disable the S4 state(fast startup) in Windows, follow these steps.

• In search box, type powercfg.cpl and press Enter.
• Select the Choose what the power buttons do link.
• (Optionally) Click Change settings that are currently unavailable.
• Clear the Turn on fast startup (recommended) check box.
• Select Save Settings.

On some devices, the BIOS/UEFI page may offer more advanced power management strategies.

• For example, ERP-related options. Erp is Energy-related Products' energy efficiency requirements in Europe.
• If you plan to boot to UEFI or BIOS: Boot the PC, and press the manufacturer’s key to open the menus. Common keys used: Esc, Delete, F1, F2, F10, F11, or F12. During startup, there’s often a screen that mentions the key. If there’s not one, or if the screen goes by too fast to see it, check your manufacturer’s site.
• Here is an example from Asus site. [Motherboard] How to disable standby power of the USB connected device | Official Support | ASUS Global

Residual charge accumulation can lead to intermittent issues. For some devices, the device manufacturer may provide some steps related to EC reset/RTC reset. Here is an example provided by Asus.

• How to Reset Embedded Controller (EC Reset), Real-Time Clock (RTC), and Hard Reset | Official Support | ASUS Global

In the Windows environment, core isolation provides many options related to memory behavior checks. Some special software environment combinations may conflict with the options associated with memory behavior checks, resulting in strange problems.

Device Security in the Windows Security App - Microsoft Support

For the graphics drivers you mentioned, if possible, you can try to retrieve older dated drivers from the device manufacturer sites (including AMD, Asus, NVIDIA sites).

Any potential voltage changes or surges in the environment your device is in may also be a potential cause of the problem.

If possible, you can try to move the entire device to a different power supply environment, such as another room with a UPS, surge protection device, or any other electrical device.

At the operating system level, if you wish, you can try installing a relatively early version of Windows for comparison.

Discussion messages from community members in this thread mentioned channel to obtain some of the specific versions of Windows.  The channel is not provided directly by Microsoft and you can refer to the information from Volunteer Moderator or Independent Advisor.Some of the links may be invalid and you may experience multiple redirects.Where can I download the windows 10 and/or 11 iso for ARM - Microsoft Community | Disclaimer ***:***Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. | | --- |

Some additional information is below.

In some special environments, the "Overlay' based functions may cause strange system problems.

The following information is summarized from other community members related to Overlay in Windows.

Modifying the registry to disable the Multiplane Overlay (MPO) feature is a common practice when dealing with graphics display issues in Windows. Below is a detailed description.

• Press Win + R and type regedit. Press "OK", then you will be able to launch Registry Editor.
• Navigate to the following path:

  	HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Dwm

• Create a new DWORD (32-bit) value named with the following keyword .

  	OverlayTestMode

• Set the value of OverlayTestMode to 5.
• When finished, close the Registry Editor and restart the computer for the changes to take effect.
• Setting the value of OverlayTestMode to 5 is a specific action that typically indicates turning on a test mode, disabling or adjusting the use of multiplanar overlays. Specifically, this value may determine how the system handles the display of composite layers.

In some threads, NVIDIA software or AMD software may have additional Overlay, HUD-related options internally.

The combination of such options may work together to affect the software or system, resulting in strange behavior.

If you wish, you can try to check the options within the graphics driver, graphics component management software, or within any “optimization” or “theme” type of application individually.

Hidden Taskbar not showing when a program is maximized (Windows 11 - Microsoft Community

For the thread itself, you can check the "Edit" option to change what has been done.

Microsoft Community Frequently Asked Questions

Thanks for your patience and understanding.Best Regards,Kyo.Y - MSFT | Microsoft Community Technical Support