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“Windows networking services might not be running as expected “

Anonymous
2025-03-11T17:00:47+00:00

My computer (Dell Inspiron 14 7435) updated last night to Win11 24H2.

Now I cannot get online. The “Get Help” service first said that the WiFi adapter had not woken up, but when I tried that recommendation it now says “Windows networking services might not be running as expected.”

In services, DNS client is disabled and grayed out.

Additionally, the following services return an “Error 1068: the dependency service or group failed to start.”

  • IP helper
  • Network connectivity assistant
  • RAC manager
  • WinHTTP Web Proxy AutoDiscovery
  • WLAN autoconfig

What can I do to restore internet access?

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Siva Shankar 10,960 Reputation points
    2025-03-12T06:35:34+00:00

    If networking was working fine before the 24H2 update.

    Roll back to previous version . Go to Settings > System > Recovery > click on Go back option under Recovery Options.

    If the option is grayed out then rollback time period expires ( Usually you will have 10 days time to roll back ).

    6 people found this answer helpful.
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  1. Anonymous
    2025-03-11T19:27:38+00:00

    As you can see from this screenshot, several of those commands returned errors:

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  2. Siva Shankar 10,960 Reputation points
    2025-03-11T19:22:02+00:00

    If "Start" is grayed out, then please follow below steps :

    Flush and Renew IP

    Press Win + S > search for Command Prompt > right-click on it and click on Run as administrator.

    Run following commands

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /flushdns

    ipconfig /renew

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  3. Anonymous
    2025-03-11T19:19:56+00:00

    DNS Client cannot be started.

    It is fully grayed-out and marked “disabled.”

    It does list a dependency that I cannot locate: “Ancillary Function Driver for Winsock.”

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  4. Siva Shankar 10,960 Reputation points
    2025-03-11T19:11:11+00:00

    Hello ,

    I’m here to help you in resolving your issue

    Since your Dell Inspiron 14 7435 updated to Windows 11 24H2 and now networking is broken, it seems like some core network services or drivers were affected by the update.

    Since multiple services failed with Error 1068, try restarting them manually:

    1: Press Win + R, type services.msc, and hit Enter.

    2: Find each of the following services:

    DNS Client

    IP Helper

    Network Connectivity Assistant

    RAC Manager

    WinHTTP Web Proxy AutoDiscovery

    WLAN AutoConfig

    3: Right-click each service > Select Properties.

    4: If the Startup Type is Disabled, change it to Automatic or Manual.

    5: Click Apply, then Start.

    After trying above steps, please reach out to me if you have any doubts or issues

    Help others by sharing your experience! Click “Yes” if this solution worked for you or “No” if it didn’t.

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