Windows 11 24H2 Install Error 0x800700b7

1. Please run the V2 log collector and post a share link into this thread using drop box, or google drive

BSOD - Posting Instructions - Windows 10 Forums

BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html#option1

2. Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Page 2 - Windows 10 Forums

Batch files for use in BSOD debugging - Windows 10 Forums

3. Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

4. Open administrative command prompt and copy and paste:

schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators" /s

Post a share link.

For share links please use drop box or google drive.

Make sure that links are available without sign in.

https://support.google.com/drive/answer/2424384?hl=en&co=GENIE.Platform%3DDesktop

Thanks for the clear instructions. Here is the archive with the CHKDSK results and the two files produced by FRST64.exe: logs.zip

Attempt 1:

2025-03-21 17:19:41, Error                 SP         CExportWIM::DoExecute: Failed to set the reference WIM file C:\WINDOWS\SoftwareDistribution\Download\3fd797e8d46dcc06d78e66c2317106d1\Microsoft-Edge-WebView-FOD-Package~31bf3856ad364e35~amd64~~.cab for C:\WINDOWS\SoftwareDistribution\Download\3fd797e8d46dcc06d78e66c2317106d1\professional_en-gb.esd. Error: 0x800700b7[gle=0x000000b7]

2025-03-21 17:19:41, Info                  SP     <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

2025-03-21 17:19:41, Error                 SP     Operation failed: Export image from WIM file PathForNewOSFile, index 2 to C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim. Error: 0x800700B7[gle=0x000000b7]

Attempt 2:

2025-03-22 13:18:24, Info                  SP         CExtractFilesFromWIM::DoExecute: Extracting file \Windows\System32\Recovery\winre.wim from image C:\$WINDOWS.~BT\Payload\OSImage\Install.esd to C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim.

[19068.23512] [0x80070005] WIMLoadImageInternal:(198): Access is denied.

2025-03-22 13:18:24, Error                 SP         CExtractFilesFromWIM::DoExecute: Cannot extract file \Windows\System32\Recovery\winre.wim from C:\$WINDOWS.~BT\Payload\OSImage\Install.esd. Error 0x80070005[gle=0x00000005]

2025-03-22 13:18:24, Info                  SP     <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

2025-03-22 13:18:24, Error                 SP     Operation failed: Extract files from WIM file PathForNewOSFile, index 6 to C:\$WINDOWS.~BT\Sources\SafeOS. Error: 0x80070005[gle=0x000000b7]

In both cases, the system was unable to extract files from the image. Let's try running the Farbar Scanner.

1. Please post the chkdsk results stored in the Event log.

• Extract The Check Disk (CHKDSK) Logs From Event Viewer: https://4it.com.au/kb/article/how-to-extract-the-check-disk-chkdsk-logs-from-event-viewer-on-windows/

Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png. It's a safe tool used in most antimalware forums.

If the OS language is not English, rename FRST64.exe to FRST64English.exe.

Run the program. Don't check or uncheck any options. Click "Scan".

Add the two logs, FRST.txt and Addition.txt, to a Zip archive, upload them to your OneDrive and share the link here.

I followed your instructions step-by-step, even downloading a new Windows 11 24H2 ISO, replacing the one I downloaded in December. Unfortunately, I only got to 1% before the installation failed. I used to get to 73% before the installation failed. Once step though, the resetting the Windows update caused some errors:

The Windows Update service is stopping.

The Windows Update service was stopped successfully.

The Background Intelligent Transfer Service service is stopping..

The Background Intelligent Transfer Service service was stopped successfully.

The Cryptographic Services service is stopping..

The Cryptographic Services service was stopped successfully.

The system cannot find the file specified.

Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat

*** Resetting winsock and proxy settings and BITS queue ***

Sucessfully reset the Winsock Catalog.

You must restart the computer in order to complete the reset.

Current WinHTTP proxy settings:

Direct access (no proxy server). 

BITSADMIN version 3.0

BITS administration utility.

(C) Copyright Microsoft Corp.

Internet proxy settings for account localsystem set to NO_PROXY.

(connection = default)

BITSADMIN version 3.0

BITS administration utility.

(C) Copyright Microsoft Corp.

0 out of 0 jobs canceled.

Querying active state...

TCP Global Parameters

Receive-Side Scaling State : enabled

Receive Window Auto-Tuning Level : normal

Add-On Congestion Control Provider : default

ECN Capability : disabled

RFC 1323 Timestamps : allowed

Initial RTO : 1000

Receive Segment Coalescing State : enabled

Non Sack Rtt Resiliency : disabled

Max SYN Retransmissions : 4

Fast Open : enabled

Fast Open Fallback : enabled

HyStart : enabled

Proportional Rate Reduction : enabled

Pacing Profile : off

*** Deleting WU Policy registry keys ***

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

*** Query service permissions ***

D:(A;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)S:(AU;FA;CCDCLCSWRPWPDTLOSDRCWDWO;;;WD)

D:(A;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;SAFA;WDWO;;;BA)

D:(A;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;DCWPRC;;;S-1-5-80-3055155277-3816794035-3994065555-2874236192-2193176987)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

D:(A;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)S:(AU;FA;CCDCLCSWRPWPDTLOSDRCWDWO;;;WD)

*** Starting WU services ***

[SC] ChangeServiceConfig SUCCESS

[SC] ChangeServiceConfig SUCCESS

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

The Windows Update service is starting.

The Windows Update service was started successfully.

The Cryptographic Services service is starting.

The Cryptographic Services service was started successfully.

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

The Update Orchestrator Service service is starting.

The Update Orchestrator Service service was started successfully.

Microsoft Windows [Version 10.0.22631.5039]

* * * Completed * * *

Press any key to continue . . .

I tried one installation attempt downloading the updates, which failed at 1%, and another attempt without downloading the updates, which failed at 4%.

Here's my setupact.log: https://drive.google.com/file/d/1x4miVkOFpUYTiXmM9pTTH\_ccmxY-MKEY/view?usp=sharing

Please do the following:

1. Restart Windows.
2. Delete the C:$WINDOWS.~BT hidden folder.
3. Reset Windows Update using this batch file. https://gist.github.com/winhelponline/af9296c106448a664a6229d8146a85fd
4. Run the following command from the admin Command Prompt:

chkdsk c: /f

Press Y when you see this prompt:

The type of the file system is NTFS.

Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another

process. Would you like to schedule this volume to be

checked the next time the system restarts? (Y/N)

Restart Windows and let chkdsk finish the scan and repairs.

5. Enable Memory Integrity. To enable memory integrity in Windows, go to Windows Security > Device security > Core isolation details > Memory integrity. If it shows any incompatible drivers, post the screenshot here.
6. Do the in-place upgrade using the Windows 11 24H2 ISO. The instructions are below:

Download Windows 11 Media Creation Tool (MCT) from this link:

https://go.microsoft.com/fwlink/?linkid=2156295

Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".

Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.

Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation.

(Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)

See also:

How to perform a Windows 11 In-place upgrade | Microsoft - YouTube:

https://www.youtube.com/watch?v=CAOwN68AInE