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PCR7 binding not possible/encryption issues

Anonymous
2025-03-11T06:49:20+00:00

I tried enabling encryption of the file explorer to be able to lock certain folders the other day and now i can not download anything from the xbox app for pc. It says that my drives are not encrypted.

In System Information my BIOS mode IS set to: UEFI

PCR7 reads: Binding not possible

Automatic Device Encryption Support reads: Reasons for failed ADE: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby

Secure Boot IS enabled

I have verified TPM is available and reads as working,

The command Confirm-SecureBootUEFI reads as true on all drives,

The command powercfg /a on all my drives reads as:

" The following sleep states are available on this system: 

    Standby (S3) 

    Hibernate 

    Hybrid Sleep 

    Fast Startup 

 The following sleep states are not available on this system: 

    Standby (S1) 

        The system firmware does not support this standby state. 

    Standby (S2) 

       The system firmware does not support this standby state. 

    Standby (S0 Low Power Idle) 

        The system firmware does not support this standby state.   "

I have also done this:

1) Type Win+R and type in regedit and hit enter

2) Expand to the following: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem

3) Ensure that on the right side "NtfsDisableEncryption" is set to 0

4) Reboot your PC

Under services.msc my EFS startup type is set to automatic.

When trying to get my folder encryption to be able to be turned on all i did was change the value/option of the last two things stated. I believe they are set back to normal but im having this issue with downloading things from the xbox pc app now. I have not had issues with downloads from other sources as of yet.

The last thing i check is this command:

(ran for all 3 drives and it reads the same) manage-bd

-protectors -get $env:systemdrive

BitLocker Drive Encryption: Configuration Tool version 10.0.26100

Copyright (C) 2013 Microsoft Corporation. All rights reserved.

And to clarify, im worried about the not being able to download stuff from the xbox pc app and it saying my drivers arent encrypted, i gave up and dont care about the trying to encrypt file explorer and be able to lock certain folders, unless theres an easy fix there.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  2. Anonymous
    2025-03-11T09:47:56+00:00

    Are you using Windows 11 Home by any chance?

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  3. Anonymous
    2025-03-11T09:45:09+00:00

    C:\Windows\System32>control /name Microsoft.BitLockerDriveEncryption\

    C:\Windows\System32>manage-bde -status

    BitLocker Drive Encryption: Configuration Tool version 10.0.26100

    Copyright (C) 2013 Microsoft Corporation. All rights reserved.

    Disk volumes that can be protected with

    BitLocker Drive Encryption:

    Volume C: []

    [OS Volume] 

    Size:                 929.52 GB 

BitLocker Version:    None 

Conversion Status:    Fully Decrypted 

Percentage Encrypted: 0.0% 

Encryption Method:    None 

Protection Status:    Protection Off 

Lock Status:          Unlocked 

Identification Field: None 

Key Protectors:       None Found

    Volume D: [New Volume]

    [Data Volume] 

    Size:                 1863.00 GB 

BitLocker Version:    None 

Conversion Status:    Fully Decrypted 

Percentage Encrypted: 0.0% 

Encryption Method:    None 

Protection Status:    Protection Off 

Lock Status:          Unlocked 

Identification Field: None 

Automatic Unlock:     Disabled 

Key Protectors:       None Found

    Volume E: [New Volume]

    [Data Volume] 

    Size:                 1863.01 GB 

BitLocker Version:    None 

Conversion Status:    Fully Decrypted 

Percentage Encrypted: 0.0% 

Encryption Method:    None 

Protection Status:    Protection Off 

Lock Status:          Unlocked 

Identification Field: None 

Automatic Unlock:     Disabled 

Key Protectors:       None Found

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  4. Anonymous
    2025-03-11T09:34:20+00:00

    Bitlocker doesnt appear anywhere for me, whether it be in control panel or aother settings that i can see. It was encrypted before i tried encrypting file explorer folders and now its not

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  5. Anonymous
    2025-03-11T09:11:38+00:00

    Hi there,

    Your system isn’t meeting the hardware requirements for automatic device encryption (which includes PCR7 binding) so Windows isn’t encrypting your drive the way the Xbox app expects.

    The best and simplest solution here is to manually enable BitLocker on your system drive. BitLocker doesn’t require the same hardware support, so it will encrypt your drive and satisfy the Xbox app’s encryption check.

    To do this, open Control Panel, navigate to BitLocker Drive Encryption, and select your system drive to turn on BitLocker. Follow the prompts, back up your recovery key, and let the encryption process complete.

    Once your drive is encrypted with BitLocker, the Xbox app should allow downloads without reporting that your drive isn’t encrypted.

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