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The driver \Driver\WudfRd failed to load for two devices

Anonymous
2025-03-11T11:39:38+00:00

I have been experiencing hard freezes on my laptop during gaming. I tried windows 11 clean install, ddu graphics driver and installed the OEM driver one but to no avail. I also found these 2 WudfRd error for 2 devices during boot. All drivers are all up to date and I ran several hardware test that result in no error.

The driver \Driver\WUDFRd failed to load.

Device: {DD8E82AE-334B-49A2-AEAE-AEB0FD5C40DD}\DetectionVerification\5&cf0a082&0&0

Status: 0xC0000365

The driver \Driver\WUDFRd failed to load.

Device: PCI\VEN_8086&DEV_461D&SUBSYS_8BAB103C&REV_02\3&11583659&0&20

Status: 0xC0000365

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 868K Reputation points Independent Advisor
    2025-03-11T14:17:00+00:00

    You indicate you have previously replaced your graphics drivers using DDU, what graphics do you have on your PC?

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  2. Anonymous
    2025-03-11T14:14:33+00:00

    Just tested by gaming, it froze again. My pc never crash to BSOD, it just hard freezes, sometimes there is a bzzz sound. Only force shutdown will work

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  3. DaveM121 868K Reputation points Independent Advisor
    2025-03-11T13:14:49+00:00

    Is your system still freezing during gaming, and does your PC ever crash to a black screen or blue screen?

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  4. Anonymous
    2025-03-11T13:13:21+00:00

    Hi Dave, thank you for the prompt response!

    So I have installed 1 chipset drivers that was not in my device manager chipset list.

    When I restarted my laptop, those 2 errors still persist. Any other clue about this?

    Furthermore, my bios is updated 1 month ago and it is the newest one.

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  5. DaveM121 868K Reputation points Independent Advisor
    2025-03-11T12:11:35+00:00

    Hi, I am Dave, I will help you with this.

    That error trace indicates the Intel chipset drivers are the cause of those errors, not the graphics drivers.

    Go to the support page for your laptop on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

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