This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi, I have a Learning centre page with links to various Microsoft Videos which are now showing Playback error. Is there any way that these videos can be accessed. I can see that on some applications the videos link to Copilot but it will be a while until we get this as we are still in the pilot stage. Our users still appreciate the older videos
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I have a Learning centre page with links to various Microsoft Videos which are now showing Playback error. Is there any way that these videos can be accessed. I can see that on some applications the videos link to Copilot but it will be a while until we get this as we are still in the pilot stage. Our users still appreciate the older videos
Hi Thank you for your reply
This is the error which shows on the page.
I have used an embedded Web part using this code.
thank you
I'm having this same issue with all links to Microsoft video tutorials. Previous video links are broken and this error message is presented, no matter the device, operating system, network, etc.
It appears current videos are going through a new video player. The "Share" link in the current video version now directs viewers to the actual website of Microsoft's article, instead of allowing the video to be embedded in a custom tutorial.
This is a major disruption to all custom tutorials that directs people to Microsoft's support videos.
The only way to replace them is with Youtube links uploaded by Microsoft, if they exist.
I had also tried to add a video as shown here
We did then manage to find an official video link on You tube so was able to change the web part to adding a Youtube video and this worked. There are so many broken links within my training pages that I wouldnt be able to find replacements for them all and the ones on YouTube are often unofficial.
I use the sharepoint web page in Chrome. but it is the same in Edge.
this was a link that I was trying to add
Hi
This was the link i had used Previously, when I found the video there was an option to get link and this was it. They have all worked fine previously but are now missing from my sharepoint web page
https://www.microsoft.com/en-us/videoplayer/embed/RE1GTY5?pid=ocpVideo1-innerdiv-oneplayer&;postJsllMsg=true&maskLevel=20&reporting=true&market=en-us
Dear whittsICB,
Thank you for reaching out!
I understand that you're experiencing playback errors with videos on your Learning Centre page. To help you troubleshoot this issue, could you please provide a bit more information?
Once I have these details, I will be able to test the video playback and explore possible solutions to ensure your users can access the videos without issues.
Looking forward to your response!
Best Regards,
Martin | Microsoft Community Support Specialist
