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How do i resolve my issue with epic games launcher not opening up due to two dll file errors?

Anonymous
2025-03-01T21:43:29+00:00

I have an Acer predator PHN18-71, recently reset the PC to try see if firstly, Bsod would stop, which happens to my laptop occasionally, for unkown reasons, some have occurred after opening playstation remote play, connecting to ps5 and playing for a few minutes, and some have occurred direclty after restarts, but now a new issue has arisen; after resetting my pc, i was installing my apps again, I installed the epic games launcher again, as it was lost in the PC reset, and everytime i try to open it there is an error message saying that there are two .dll files that were not made to be used on windows, XINPUT1_3.DLL and another, D3DCOMPILER_43.dll. Two separate error messages. I have tried deleting each, reinstalling using directx websetup, restarting between each uninstall of each different dll file, nothing changed. I tried uninstalling epic games launcher and reinstalling it after having reinstalled each dll file, nothing changed. I have tried verifying system files, in which there were some corrupt and were also fixed using the comand prompt, but after restarting, still, nothing changed. I would appreciate some help on the matter. :)

Windows for home | Windows 11 | Performance and system failures

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  1. Ivan B 109.5K Reputation points Independent Advisor
    2025-03-02T00:25:10+00:00

    Hi ,

    I am Ivan, I will help you with this.

    Open the command prompt (admin) again and run the command: Sfc /scannow and wait for the process to finish and restart the computer

    This can usually occur due to a failure with the video driver. In this case, I recommend uninstalling the video drivers from your laptop and installing the latest ones, then installing Visual C++ from the link below:

    Drivers:

    https://global-download.acer.com/GDFiles/Driver...

    https://global-download.acer.com/GDFiles/Driver... 28927&Step1=&Step2=&Step3=PREDATOR%20PHN18-71&OS=ALL&LC=en&BC=ACER&SC=PA_6

    https://global-download.acer.com/GDFiles/Driver...? acerid=638421145213228927&Step1=&Step2=&Step3=PREDATOR%20PHN18-71&OS=ALL&LC=en&BC=ACER&SC=PA_6

    https://global-download.acer. com/GDFiles/Driver/HID%20Event%20Filter/HID%20event%20filter_Intel_2.2.2.5_W11x64_A.zip?ace rid=638421799322744738&Step1=&Step2=&Step3=PREDATOR%20PHN18-71&OS=ALL&LC=en&BC=ACER&SC=PA_6

    https://global-download.acer.com/GDFiles/Driver... id=638421118204305161&Step1=&Step2=&Step3=PREDATOR%20PHN18-71&OS=ALL&LC=en&BC=ACER&SC=PA_6

    https://global-download.acer.com/GDFiles/Driver... _A.zip?acerid=638421113088041053&Step1=&Step2=&Step3=PREDATOR%20PHN18-71&OS=ALL&LC=en&BC=ACER&SC=PA_6

    https://us10-dl.techpowerup.com/files/ZdX2tPpjv...

    Visual C++ AIO and Directx Offline

    https://www.guru3d.com/download/directx-end-use...(june-2010)/

    https://us5-dl.techpowerup.com/files/XXzssmI7Be...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Hope this helps.

    If you find the answer helpful, you can choose to accept the answer or not.

    Independent Advisor - Community

    Thanks

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  1. Anonymous
    2025-03-02T06:43:09+00:00

    Thank you, Ivan. My issue was fixed, and I'm able to use the Epic Games launcher now. :)

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