Share via

How do i open Microsoft store on my new pc?

Anonymous
2025-04-10T21:00:56+00:00

I can't get the Microsoft store to open.

Including these other pre-installed apps too.

Snipping tool

Microsoft Photos

Xbox

Outlook

Microsoft Clip Champ

Camo Studios

Window Calculator

Some of these apps including the Microsoft store show on the start menu but when I click them nothing happens.

I reset my compute multiple times, and it hasn't fixed the issue.

i have also tried various other methods like resetting/repair but nothing changed same with sfc /scannow and

DISM /Online /Cleanup-Image /RestoreHealth while wsreset.exe only shows an error saying windows cant access the specific device, path or file

and powershell "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" only gets this error.

Add-AppxPackage : Cannot find path 'C:\AppXManifest.xml' because it does not exist.

At line:1 char:38

  • ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register \AppXM ... 
  •             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : ObjectNotFound: (C:\AppXManifest.xml:String) [Add-AppxPackage], ItemNotFoundException
    • FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Edition Windows 11 Home

Version 23H2

Installed on ‎4/‎10/‎2025

OS build 22631.5189

Experience Windows Feature Experience Pack 1000.22700.1077.0

this is my system version.

Please help me!

Windows for home | Windows 11 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

14 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. John Jefferson Doyon 71,510 Reputation points Independent Advisor
    2025-04-10T21:56:53+00:00

    Thank you for letting me know.

    Could you tell me when this issue first started? Also, are you able to open any other apps, or is it just the ones you mentioned that are giving you trouble?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-04-10T21:54:25+00:00

    Hello John.

    Thank you for your reply, but sadly after following your steps i neither got an error nor did it get fixed.

    And as far as screen shots go i cant seem to be able to take any.

    Was this answer helpful?

    0 comments
  3. John Jefferson Doyon 71,510 Reputation points Independent Advisor
    2025-04-10T21:40:41+00:00

    Hi, I'm John! I will help you with this.

    Are you experiencing this issue while logged into an admin account or a local account?

    If you're using an admin account, please try running the DISM and SFC commands again. If you encounter any error messages, could you please capture a screenshot and share it with me?

    Here are the steps:

    Run DISM and SFC command to automatically repair and restore any potential system file issues. Steps 2 to 5 can be found here: https://support.microsoft.com/windows/using-sys...

    > After running DISM and SFC command, perform a hard shutdown (not restart). Before proceeding with the steps below, please ensure that you've saved any unsaved tasks or documents.

    Perform hard shutdown:

    > Press and hold the power button for about 10 seconds, or until the screen turns off, release the power button and wait for about 30 seconds.

    > After 30 seconds, press the power button again to turn on your device.

    Let me know how it goes or if there's any error messages.

    Click "Reply" below to let me know.

    Regards,

    John J.D.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-04-10T21:12:07+00:00

    yes i have already set my pc up and just logged into my existing account, and yes i have tried opening from all apps but still doesn't work. my pc is an ASUS TUF f15.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-04-10T21:06:37+00:00

    Have you already set your PC up and created a Microsoft Account? Have you looked at All Apps and tried opening apps there? What is the make and model of your computer?

    Was this answer helpful?

    0 comments