I am facing the same issue and it started to happen after a windows update . It looks like it is related to energy saver mode, when enabled I got a BSOD.
minidump: Minidump
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I have recently finished a new desktop build, running Windows 11, and I keep occasionally having BSOD. These seem to be at unpredictable moments (sometimes after few hours of use, sometimes several times in the span of half an hour).
From the Event Viewer I can see several Critical events
> The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
as one would expect.
There are several Error ones as well.
I have so far tried different things, including:
What can I do to better understand what could be the issue, and possibly solve it?
Thanks in advance for the support.
Attaching below some system summary information:
HWiNFO® 64 Version 8.22-5670
BOB -----------------------------------------------------------------------
[Current Computer]
Computer Name: BOB
Computer Brand Name: GIGABYTE Z790 UD
[Operating System]
Operating System: Microsoft Windows 11 Professional (x64) Build 26100.3476 (24H2)
UEFI Boot: Present
Secure Boot: Disabled
Hypervisor-protected Code Integrity (HVCI): Disabled
Virtual Machine Warning: Microsoft Hyper-V is active. Some results may not reflect real hardware !
Central Processor(s) ------------------------------------------------------
[CPU Unit Count]
Number Of Processor Packages (Physical): 1
Number Of Processor Cores: 16
Number Of Logical Processors: 24
Intel Core i7-13700K ------------------------------------------------------
[General Information]
Processor Name: Intel Core i7-13700K
Original Processor Frequency: 3400.0 MHz
Original Processor Frequency [MHz]: 3400
CPU ID: 000B0671
CPU Brand Name: 13th Gen Intel(R) Core(TM) i7-13700K
CPU Vendor: GenuineIntel
CPU Type: Production Unit
CPU Platform: Socket V (LGA1700)
[Operating Points]
[IA Overclocking]
[GT Overclocking]
[CLR (CBo/LLC/Ring) Overclocking]
[GT Media Overclocking]
[SA Overclocking]
[L2 E-core Overclocking]
[Cache and TLB]
L1 Cache (P-cores): Instruction: 8 x 32 KBytes, Data: 8 x 48 KBytes
L1 Cache (E-cores): Instruction: 8 x 64 KBytes, Data: 8 x 32 KBytes
L2 Cache (P-cores): Integrated: 8 x 2 MBytes
L2 Cache (E-cores): Integrated: 2 x 4 MBytes
L3 Cache: 30 MBytes
[Standard Feature Flags]
[Extended Feature Flags]
[Vulnerability Mitigation Mechanisms]
[Enhanced Features]
[CPU SKU Features]
[Voltage Regulator (SVID)]
[Memory Ranges]
[MTRRs]
Motherboard ---------------------------------------------------------------
[Computer]
Computer Brand Name: GIGABYTE Z790 UD
[Motherboard]
Motherboard Model: GIGABYTE Z790 UD
Motherboard Chipset: Intel Z790 (Raptor Lake-S PCH)
Motherboard Slots: 4xPCI Express x1, 1xPCI Express x4, 1xPCI Express x16
PCI Express Version Supported: v5.0
USB Version Supported: v3.2
[BIOS]
BIOS Manufacturer: American Megatrends International, LLC.
BIOS Date: 01/07/2025
BIOS Version: F13
UEFI BIOS: Capable
[GIGABYTE BIOS Settings]
GIGABYTE PerfDrive: Optimization
Low Latency: Auto
High Bandwidth: Auto
Ring to Core Offset: Auto
Energy Efficient Turbo: Auto
Intel Turbo Boost Max Technology 3.0: Enabled
CPU Enhanced Halt State (C1E): Auto
C6/C7 State Support: Auto
C8 State Support: Auto
C10 State Support: Auto
Package C State Limit: Auto
CPU Core PLL Overvoltage: Auto
RING PLL Overvoltage: Auto
SA PLL Overvoltage: Auto
GT PLL Overvoltage: Auto
ATOM PLL Overvoltage: Auto
MC PLL Overvoltage: Auto
CPU Vcore Loadline Calibration: Auto
CPU Internal AC/DC Loadline: Auto
IA AC Loadline: 0.90 mOhm
IA DC Loadline: 0.90 mOhm
Fine Granularity Mode: Auto
Super-IO/LPC Chip: ITE IT8689E
Trusted Platform Module (TPM) Chip: Hardware TPM, version 2.0
Intel ME ------------------------------------------------------------------
[ME Host Status]
[Intel Manageability Engine Features]
[ME Firmware Capabilities]
[ME Firmware Feature State]
[ME Firmware Platform Type]
Memory --------------------------------------------------------------------
[General Information]
Total Memory Size: 64 GBytes
Total Memory Size [MB]: 65536
[Current Performance Settings]
Current Memory Clock: 2400.0 MHz
Current Timing (tCAS-tRCD-tRP-tRAS): 40-40-40-76
Memory Channels Supported: 4
Memory Channels Active: 4
Command Rate (CR): 2T
Read to Read Delay (tRDRD_SG/TrdrdScL) Same Bank Group: 12T
Read to Read Delay (tRDRD_DG/TrdrdScDlr) Different Bank Group: 8T
Read to Read Delay (tRDRD_SD) Same DIMM: 14T
Read to Read Delay (tRDRD_DD) Different DIMM: 14T
Write to Write Delay (tWRWR_SG/TwrwrScL) Same Bank Group: 26T
Write to Write Delay (tWRWR_DG/TwrwrScDlr) Different Bank Group: 8T
Write to Write Delay (tWRWR_SD) Same DIMM: 14T
Write to Write Delay (tWRWR_DD) Different DIMM: 14T
Read to Write Delay (tRDWR_SG/TrdwrScL) Same Bank Group: 18T
Read to Write Delay (tRDWR_DG/TrdwrScDlr) Different Bank Group: 18T
Read to Write Delay (tRDWR_SD) Same DIMM: 20T
Read to Write Delay (tRDWR_DD) Different DIMM: 20T
Write to Read Delay (tWRRD_SG/TwrrdScL) Same Bank Group: 72T
Write to Read Delay (tWRRD_DG/TwrrdScDlr) Different Bank Group: 54T
Write to Read Delay (tWRRD_SD) Same DIMM: 12T
Write to Read Delay (tWRRD_DD) Different DIMM: 12T
Read to Precharge Delay (tRTP): 17T
Write to Precharge Delay (tWTP): 82T
Write Recovery Time (tWR): 71T
RAS# to RAS# Delay (tRRD_L): 12T
RAS# to RAS# Delay (tRRD_S): 8T
Row Cycle Time (tRC): 116T
Refresh Cycle Time (tRFC): 383T
Four Activate Window (tFAW): 32T
Row: 1 [BANK 0/DDR5-A2] - 32 GB PC5-44800 DDR5 SDRAM Corsair CMK64GX5M2B5600C40
[General Module Information]
Module Number: 1
Module Size: 32 GBytes
Memory Type: DDR5 SDRAM
Module Type: Unbuffered DIMM (UDIMM)
Memory Speed: 2800.0 MHz (DDR5-5600 / PC5-44800)
Module Manufacturer: Corsair
Module Part Number: CMK64GX5M2B5600C40
Module Revision: 0.0
Module Serial Number: N/A
Module Manufacturing Date: Year: 2023, Week: 38
Module Manufacturing Location: 0
SDRAM Manufacturer: Micron
DRAM Steppping: B-Die (4.2)
Error Check/Correction: None
[Module Characteristics]
Rank Mix: Symmetrical
Row Address Bits: 16
Column Address Bits: 10
Module Density: 16384 Mb
Dies Per Package: 1
Device Width: x8
Number Of Bank Groups: 8
Banks Per Group: 4
Number Of Ranks: 2
Module Device Width: x4
Channels Per DIMM: x2
Primary Bus Width: x32
Bus Extension: None
Module Voltage (VDD): Nominal: 1.1V, Operable: 1.1V, Endurant: 1.1V
Module Voltage (VDDQ): Nominal: 1.1V, Operable: 1.1V, Endurant: 1.1V
Module Voltage (VPP): Nominal: 1.8V, Operable: 1.8V, Endurant: 1.8V
Wide Temperature Sense: Not Supported
Bounded Fault: Not Supported
BL32: Not Supported
Non-Standard Core Timings: Not Supported
Minimum SDRAM Cycle Time (tCKAVGmin): 0.41600 ns (2400 MHz)
Maximum SDRAM Cycle Time (tCKAVGmax): 1.00000 ns
CAS# Latencies Supported: 22, 28, 30, 32, 36, 40, 42
Minimum CAS# Latency Time (tAAmin): 16.666 ns
Minimum RAS# to CAS# Delay (tRCDmin): 16.666 ns
Minimum Row Precharge Time (tRPmin): 16.666 ns
Minimum Active to Precharge Time (tRASmin): 32.000 ns
Supported Module Timing at 2400.0 MHz: 40-40-40-77
Supported Module Timing at 1800.0 MHz: 30-30-30-58
Supported Module Timing at 1600.0 MHz: 28-27-27-52
Minimum Active to Active/Refresh Time (tRCmin): 48.666 ns
Minimum Refresh Recovery Time Delay (tRFC1min): 295.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min): 160.000 ns
Minimum Refresh Recovery Time Delay (tRFCsbmin): 130.000 ns
Minimum Refresh Recovery Time Delay (tRFC1dlrmin): 0.000 ns
Minimum Refresh Recovery Time Delay (tRFC2dlrmin): 0.000 ns
Minimum Refresh Recovery Time Delay (tRFCsbdlrmin): 0.000 ns
Activate to Activate Command Delay for Same Bank Group (tRRD_L): 5.000 ns
Read to Read Command Delay for Same Bank Group (tCCD_L): 5.000 ns
Write to Write Command Delay for Same Bank Group (tCCD_L_WR): 20.000 ns
Write to Write Command Delay for Same Bank Group, Second Write not RMW (tCCD_L_WR2): 10.000 ns
Four Activate Window (tFAW): 13.333 ns
Write to Read Command Delay for Same Bank Group (tCCD_L_WTR): 10.000 ns
Write to Read Command Delay for Different Bank Group (tCCD_S_WTR): 2.500 ns
Read to Precharge Command Delay (tRTP): 7.500 ns
SPD Manufacturer: IDT
SPD Type: SPD5118
SPD Steppping: 1.2
PMIC0 Device: Present
PMIC0 Manufacturer: Richtek Power
PMIC0 Device Type: PMIC5100
PMIC0 Stepping: 1.2
PMIC0 Type: Small PMIC (Low Current)
PMIC0 Secure Mode: Disabled
Thermal Sensor 0: Not Present
Thermal Sensor 1: Not Present
DRAM Temperature Grade: Extended (XT) : 0 - 95 C
Heat Spreader: Present
Vin_bulk Fuse: Not Present
Vin_bulk Transient Voltage Suppression (TVS): Not Present
Vin_mgmt Transient Voltage Suppression (TVS): Not Present
Module Nominal Height: 35 - 36 mm
Module Maximum Thickness (Front): 3 - 4 mm
Module Maximum Thickness (Back): 3 - 4 mm
[Intel Extreme Memory Profile (XMP)]
XMP Version: 3.0
XMP Revision: 1.2
Number of PMICs: 1
XMP(OC) PMIC: Not Supported
PMIC OC: Disabled
PMIC Voltage Default Step Size: 5 mV
OC Global Reset Function: Not Supported
[Enthusiast/Certified Profile [Enabled]]
Profile Name: Profile 1
Recommended Channel Config: 1 DIMM per Channel
Module VDD Voltage Level: 1.25 V
Module VPP Voltage Level: 1.80 V
Module VDDQ Voltage Level: 1.25 V
Memory Controller Voltage Level: 1.20 V
Minimum SDRAM Cycle Time (tCKAVGmin): 0.35700 ns (2800 MHz)
CAS# Latencies Supported: 22, 28, 30, 32, 36, 40, 42, 46, 50
Minimum CAS# Latency Time (tAAmin): 14.285 ns
Minimum RAS# to CAS# Delay (tRCDmin): 14.285 ns
Minimum Row Precharge Time (tRPmin): 14.285 ns
Minimum Active to Precharge Time (tRASmin): 27.489 ns
Supported Module Timing at 2800.0 MHz: 40-40-40-77
Supported Module Timing at 2400.0 MHz: 36-35-35-66
Supported Module Timing at 2200.0 MHz: 32-32-32-61
Supported Module Timing at 2000.0 MHz: 30-29-29-55
Minimum Active to Active/Refresh Time (tRCmin): 41.769 ns
Minimum Refresh Recovery Time Delay (tRFC1min): 295.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min): 160.000 ns
Minimum Refresh Recovery Time Delay (tRFCsb): 130.000 ns
Minimum Minimum Write Recovery Time (tWRmin): 30.000 ns
System Command Rate Mode: 2N
Real-Time Memory Frequency Overclocking: Supported
Intel Dynamic Memory Boost: Supported
Minimum Read to Read Command Delay Time, Same Bank Group (tCCD_Lmin): 5.000 ns
Minimum Write to Write Command Delay Time, Same Bank Group (tCCD_L_WRmin): 20.000 ns
Minimum Write to Write Command Delay Time, Second Write not RMW, Same Bank Group (tCCD_L_WR2min): 10.000 ns
Minimum Write to Read Command Delay Time, Same Bank Group (tCCD_L_WTRmin): 10.000 ns
Minimum Write to Read Command Delay Time, Different Bank Group (tCCD_S_WTRmin): 2.500 ns
Minimum Active to Active Command Delay Time, Same Bank Group (tRRD_Lmin): 5.000 ns
Minimum Read to Precharge Command Delay Time (tRTPmin): 7.500 ns
Minimum Four Activate Window (tFAWmin): 11.428 ns
Row: 3 [BANK 0/DDR5-B2] - 32 GB PC5-44800 DDR5 SDRAM Corsair CMK64GX5M2B5600C40
[General Module Information]
Module Number: 3
Module Size: 32 GBytes
Memory Type: DDR5 SDRAM
Module Type: Unbuffered DIMM (UDIMM)
Memory Speed: 2800.0 MHz (DDR5-5600 / PC5-44800)
Module Manufacturer: Corsair
Module Part Number: CMK64GX5M2B5600C40
Module Revision: 0.0
Module Serial Number: N/A
Module Manufacturing Date: Year: 2023, Week: 38
Module Manufacturing Location: 0
SDRAM Manufacturer: Micron
DRAM Steppping: B-Die (4.2)
Error Check/Correction: None
[Module Characteristics]
Rank Mix: Symmetrical
Row Address Bits: 16
Column Address Bits: 10
Module Density: 16384 Mb
Dies Per Package: 1
Device Width: x8
Number Of Bank Groups: 8
Banks Per Group: 4
Number Of Ranks: 2
Module Device Width: x4
Channels Per DIMM: x2
Primary Bus Width: x32
Bus Extension: None
Module Voltage (VDD): Nominal: 1.1V, Operable: 1.1V, Endurant: 1.1V
Module Voltage (VDDQ): Nominal: 1.1V, Operable: 1.1V, Endurant: 1.1V
Module Voltage (VPP): Nominal: 1.8V, Operable: 1.8V, Endurant: 1.8V
Wide Temperature Sense: Not Supported
Bounded Fault: Not Supported
BL32: Not Supported
Non-Standard Core Timings: Not Supported
Minimum SDRAM Cycle Time (tCKAVGmin): 0.41600 ns (2400 MHz)
Maximum SDRAM Cycle Time (tCKAVGmax): 1.00000 ns
CAS# Latencies Supported: 22, 28, 30, 32, 36, 40, 42
Minimum CAS# Latency Time (tAAmin): 16.666 ns
Minimum RAS# to CAS# Delay (tRCDmin): 16.666 ns
Minimum Row Precharge Time (tRPmin): 16.666 ns
Minimum Active to Precharge Time (tRASmin): 32.000 ns
Supported Module Timing at 2400.0 MHz: 40-40-40-77
Supported Module Timing at 1800.0 MHz: 30-30-30-58
Supported Module Timing at 1600.0 MHz: 28-27-27-52
Minimum Active to Active/Refresh Time (tRCmin): 48.666 ns
Minimum Refresh Recovery Time Delay (tRFC1min): 295.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min): 160.000 ns
Minimum Refresh Recovery Time Delay (tRFCsbmin): 130.000 ns
Minimum Refresh Recovery Time Delay (tRFC1dlrmin): 0.000 ns
Minimum Refresh Recovery Time Delay (tRFC2dlrmin): 0.000 ns
Minimum Refresh Recovery Time Delay (tRFCsbdlrmin): 0.000 ns
Activate to Activate Command Delay for Same Bank Group (tRRD_L): 5.000 ns
Read to Read Command Delay for Same Bank Group (tCCD_L): 5.000 ns
Write to Write Command Delay for Same Bank Group (tCCD_L_WR): 20.000 ns
Write to Write Command Delay for Same Bank Group, Second Write not RMW (tCCD_L_WR2): 10.000 ns
Four Activate Window (tFAW): 13.333 ns
Write to Read Command Delay for Same Bank Group (tCCD_L_WTR): 10.000 ns
Write to Read Command Delay for Different Bank Group (tCCD_S_WTR): 2.500 ns
Read to Precharge Command Delay (tRTP): 7.500 ns
SPD Manufacturer: IDT
SPD Type: SPD5118
SPD Steppping: 1.2
PMIC0 Device: Present
PMIC0 Manufacturer: Richtek Power
PMIC0 Device Type: PMIC5100
PMIC0 Stepping: 1.2
PMIC0 Type: Small PMIC (Low Current)
PMIC0 Secure Mode: Disabled
Thermal Sensor 0: Not Present
Thermal Sensor 1: Not Present
DRAM Temperature Grade: Extended (XT) : 0 - 95 C
Heat Spreader: Present
Vin_bulk Fuse: Not Present
Vin_bulk Transient Voltage Suppression (TVS): Not Present
Vin_mgmt Transient Voltage Suppression (TVS): Not Present
Module Nominal Height: 35 - 36 mm
Module Maximum Thickness (Front): 3 - 4 mm
Module Maximum Thickness (Back): 3 - 4 mm
[Intel Extreme Memory Profile (XMP)]
XMP Version: 3.0
XMP Revision: 1.2
Number of PMICs: 1
XMP(OC) PMIC: Not Supported
PMIC OC: Disabled
PMIC Voltage Default Step Size: 5 mV
OC Global Reset Function: Not Supported
[Enthusiast/Certified Profile [Enabled]]
Profile Name: Profile 1
Recommended Channel Config: 1 DIMM per Channel
Module VDD Voltage Level: 1.25 V
Module VPP Voltage Level: 1.80 V
Module VDDQ Voltage Level: 1.25 V
Memory Controller Voltage Level: 1.20 V
Minimum SDRAM Cycle Time (tCKAVGmin): 0.35700 ns (2800 MHz)
CAS# Latencies Supported: 22, 28, 30, 32, 36, 40, 42, 46, 50
Minimum CAS# Latency Time (tAAmin): 14.285 ns
Minimum RAS# to CAS# Delay (tRCDmin): 14.285 ns
Minimum Row Precharge Time (tRPmin): 14.285 ns
Minimum Active to Precharge Time (tRASmin): 27.489 ns
Supported Module Timing at 2800.0 MHz: 40-40-40-77
Supported Module Timing at 2400.0 MHz: 36-35-35-66
Supported Module Timing at 2200.0 MHz: 32-32-32-61
Supported Module Timing at 2000.0 MHz: 30-29-29-55
Minimum Active to Active/Refresh Time (tRCmin): 41.769 ns
Minimum Refresh Recovery Time Delay (tRFC1min): 295.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min): 160.000 ns
Minimum Refresh Recovery Time Delay (tRFCsb): 130.000 ns
Minimum Minimum Write Recovery Time (tWRmin): 30.000 ns
System Command Rate Mode: 2N
Real-Time Memory Frequency Overclocking: Supported
Intel Dynamic Memory Boost: Supported
Minimum Read to Read Command Delay Time, Same Bank Group (tCCD_Lmin): 5.000 ns
Minimum Write to Write Command Delay Time, Same Bank Group (tCCD_L_WRmin): 20.000 ns
Minimum Write to Write Command Delay Time, Second Write not RMW, Same Bank Group (tCCD_L_WR2min): 10.000 ns
Minimum Write to Read Command Delay Time, Same Bank Group (tCCD_L_WTRmin): 10.000 ns
Minimum Write to Read Command Delay Time, Different Bank Group (tCCD_S_WTRmin): 2.500 ns
Minimum Active to Active Command Delay Time, Same Bank Group (tRRD_Lmin): 5.000 ns
Minimum Read to Precharge Command Delay Time (tRTPmin): 7.500 ns
Minimum Four Activate Window (tFAWmin): 11.428 ns
Video Adapter -------------------------------------------------------------
Intel UHD Graphics --------------------------------------------------------
[Video Chipset]
Video Chipset: Intel UHD Graphics
Video Chipset Codename: Raptor Lake-S/HX GT1
Video Memory: 30966104 KBytes of SDRAM
[Video Card]
Video Card: Intel Raptor Lake-S - Integrated Graphics [GIGABYTE]
Video Bus: PCIe v2.0 x0 (5.0 GT/s) @ [DISABLED]
GPU Type: Integrated
Video RAMDAC: Internal
[Performance]
Firmware Version: 17.0.1081
Resizable BAR (ReBAR) Support: Not Supported
[Driver Information]
Driver Manufacturer: Intel Corporation
Driver Description: Intel(R) UHD Graphics 770
Driver Provider: Intel Corporation
Driver Version: 32.0.101.6129
Driver Date: 18-Oct-2024
DCH/UWD Driver: Not Capable
DeviceInstanceId PCI\VEN_8086&DEV_A780&SUBSYS_D0001458&REV_04\3&11583659&0&10
Location Paths PCIROOT(0)#PCI(0200)
NVIDIA GeForce RTX 2060 ---------------------------------------------------
[Video Chipset]
Video Chipset: NVIDIA GeForce RTX 2060
Video Chipset Codename: TU106-200A
Video Memory: 6144 MBytes of GDDR6 SDRAM [Micron]
[Video Card]
Video Card: MSI RTX 2060 Gaming Z
Video Bus: PCIe v3.0 x16 (8.0 GT/s) @ x16 (2.5 GT/s)
GPU Type: Discrete
Video RAMDAC: Integrated RAMDAC
Video BIOS Version: 90.06.2e.40.d3 [UEFI]
Video Chipset Revision: A1
[Performance]
ASIC Manufacturer: TSMC
ASIC Serial Number: 379433650577
NVIDIA SLI Status: Not Present
Resizable BAR (ReBAR) Support: Supported
Resizable BAR (ReBAR) State: Disabled (256 MB)
[Driver Information]
Driver Manufacturer: NVIDIA
Driver Description: NVIDIA GeForce RTX 2060
Driver Provider: NVIDIA
Driver Version: 32.0.15.7260 (GeForce 572.60)
Driver Date: 25-Feb-2025
DCH/UWD Driver: Capable
DeviceInstanceId PCI\VEN_10DE&DEV_1F08&SUBSYS_37521462&REV_A1\4&8BD6E8D&0&0008
Location Paths PCIROOT(0)#PCI(0100)#PCI(0000)
Network -------------------------------------------------------------------
RealTek Semiconductor RTL8125 Gaming 2.5GbE Family Ethernet Controller ----
[General Information]
Network Card: RealTek Semiconductor RTL8125 Gaming 2.5GbE Family Ethernet Controller
Vendor Description:
MAC Address: 74-56-3C-61-F3-12
[Capabilities]
Maximum Link Speed: 2500 Mbps
Current Link Speed: 2500 Mbps
Transmit Buffer Size: 6201344 Bytes
Receive Buffer Size: 1570816 Bytes
Hardware ID: PCI\VEN_10EC&DEV_8125&SUBSYS_E0001458&REV_05
[Driver Information]
Driver Manufacturer: Realtek
Driver Description: Realtek Gaming 2.5GbE Family Controller
Driver Provider: Realtek
Driver Version: 1125.21.903.2024
Driver Date: 03-Sep-2024
DeviceInstanceId PCI\VEN_10EC&DEV_8125&SUBSYS_E0001458&REV_05\01000000684CE00000
Location Paths PCIROOT(0)#PCI(1C02)#PCI(0000)
Intel Wi-Fi 6E AX210 160MHz -----------------------------------------------
[General Information]
Network Card: Intel Wi-Fi 6E AX210 160MHz
Vendor Description: Microsoft
MAC Address: 70-A8-D3-56-1F-44
[Capabilities]
Maximum Link Speed: 400 Mbps
Current Link Speed: 400 Mbps
Transmit Buffer Size: Unknown
Receive Buffer Size: Unknown
Hardware ID: PCI\VEN_8086&DEV_2725&SUBSYS_00248086&REV_1A
[Driver Information]
Driver Manufacturer: Intel
Driver Description: Intel(R) Wi-Fi 6E AX210 160MHz
Driver Provider: Intel
Driver Version: 23.120.0.3
Driver Date: 06-Feb-2025
DeviceInstanceId PCI\VEN_8086&DEV_2725&SUBSYS_00248086&REV_1A\4&13053A02&0&00E6
Location Paths PCIROOT(0)#PCI(1C06)#PCI(0000)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am facing the same issue and it started to happen after a windows update . It looks like it is related to energy saver mode, when enabled I got a BSOD.
minidump: Minidump
Thanks for your prompt reply Brian, and sorry for the late reply.
I actually already captured some relevant dmp logs, but stupidly forgot to attach them...
They should now be available at this one drive location: 20253103_bsod_issue
Thanks for your support.
Best,
P
Hello, grpietro
Welcome to the Microsoft Community
Thank you for your feedback. I read the information you provided. You mentioned that you encountered a blue screen problem.
I noticed that the log you provided only recorded some brief problem information, but there was no other content that could be used to determine the problem. Therefore, we hope that you can provide more information so that we can give more accurate suggestions.
You can obtain a small capacity dmp file by following the steps below, which will help you share this relevant dmp information:
Click "win+R" and enter "sysdm.cpl"
Enter system properties and click the Advanced tab
Find Startup and Fault Repair and click Settings
In Write debugging information, select Small memory storage
The following directory will become
"%SystemRoot%\Minidump"
You can remember this location. If you encounter a blue screen again, you can restart the computer and enter this location into the Explorer. You can see the .DMP file created in the folder. Provide this file to us through OneDrive (please note that you do not set access permissions). We will provide you with further suggestions after analysis.
Best regards
Brian - Microsoft Community Support Specialist