Yes, your laptop originally came with Windows 10, specifically version 1909 (19H2), which was the standard for that HP model when it was released.
Here’s what happens over time: Windows keeps getting updates, security patches, new features, background services, and so on. All of that adds up. On a system like yours, with 4GB of RAM and an entry-level AMD CPU, that extra load starts to take a toll. Your system isn’t broken, it's just running modern software on older hardware.
Now, regarding Windows 7, it's not an option anymore. Microsoft stopped supporting it years ago, meaning no updates, no drivers, and no security patches. Trying to downgrade will just cause more problems, not solve them.
Let’s focus on what will actually help. I just need you to check one thing:
Is your drive an HDD or an SSD?
- Press Ctrl + Shift + Esc to open Task Manager
- Click the Performance tab
- On the left, click Disk
- Check the top-right corner; it will say either HDD or SSD
Let me know what it says. That info will help us figure out the best way to speed things up.
HDD drive