Weird BSOD when using & BSOD when cold boot - Lenovo Laptop

Hello, it looks like you have some issues with your disk, but it should not be corrupt.

But in any case, we may need to test it further.

If you know what to do, I suggest you move the disk your system is on to another computer (either your own or one you borrowed from a family friend) and watch for crashes.

Steps to Diagnose and Fix BSOD Issues1. Update All Drivers

1. I downloaded all the latest drivers from Lenovo Vantage.
2. I Update GPU drivers directly from AMD (for integrated graphics) and NVIDIA (for RTX 3050) (As show on the post)
3. I checked all chipset, storage, and network drivers and they all updated.

2. Analyze Minidump Files

The minidump files indicate potential causes:

• CRITICAL_STRUCTURE_CORRUPTION: Often linked to faulty drivers or kernel code corruption. Use tools like WinDbg or BlueScreenView to analyze the minidumps for driver-related issues.
• FAST_ERESOURCE_PRECONDITION_VIOLATION: This error suggests a driver or software is accessing resources improperly at a high IRQL level. Focus on debugging fileinfo.sys, which appears in the dump file

I used ChatGPT to analyze the file from WinDbg. But can't find the source driver that **** caused the Crash / BSOD. So I uploaded the file and hopefully someone could diagnose it.

3. BIOS Update

Your attempt to update the BIOS failed due to EFI space issues. A BIOS update can resolve hardware compatibility problems:

• Free up EFI partition space by removing unused boot entries or files.
• Retry updating to version J4CN44WW using Lenovo's BIOS update tool.

I will try it later. Maybe using USB to upgrade the BIOS gonna be safer?

4. Run Memory Diagnostics

Although your RAM passed MemTest86, intermittent issues may still exist:

• Use the Windows Memory Diagnostic Tool for additional testing.
• If possible, test with different RAM modules.

I will try it later.

5. Check SSD Health

1. I use "Kingston SSD Manager x64" but it shows firmware is up-to-date
2. I ran "Bad sector verification" of DiskGenius & the results show in my Replied

6. Disable Fast Startup

Maybe I type false the "Fast Startup" actually that is the "Fast boot" on the post which is turn-off

7. Perform Clean Boot

Booting with minimal services can identify software conflicts:

• Press Win + R, type msconfig, and select "Selective startup."
• Disable all non-Microsoft services under "Services" and restart.

That may help. I will try

8. Run System File Checker (SFC) and DISM Again

Corrupted system files can cause kernel instability:

• Run sfc /scannow again in Command Prompt as administrator.
• Follow up with DISM /Online /Cleanup-Image /RestoreHealth.

I will try it later.

9. Test Hardware Components

I'm pretty sure there is no overheating. RAM is onboard, SSD and battery are securely connected

Next Steps if Issues Persist

If the BSODs continue despite these steps:

1. Share memory dump for analysis (I shared it by the ggdrive link on the post)

This is the result of the "Bad sector verification" of DiskGenius. It shows no Bad sector. But show 8 severe damage sectors.

I can't find the disk mode in BIOS (It just shows the boot drive). So I did some searching on Lenovo & found this comment:

The 8 severe damage sectors:

It that cause the crash?

Does the disk could be fix by running some "fixing software" ?

Thanks to your support ! It will save my time.

Steps to Diagnose and Fix BSOD Issues1. Update All Drivers

Outdated or incompatible drivers are a common cause of BSOD errors:

• Visit Lenovo's official support website for your laptop model (IdeaPad 5 Pro 16ARH7) and download the latest drivers.
• Update GPU drivers directly from AMD (for integrated graphics) and NVIDIA (for RTX 3050).
• Ensure all chipset, storage, and network drivers are updated.

2. Analyze Minidump Files

The minidump files indicate potential causes:

• CRITICAL_STRUCTURE_CORRUPTION: Often linked to faulty drivers or kernel code corruption. Use tools like WinDbg or BlueScreenView to analyze the minidumps for driver-related issues.
• FAST_ERESOURCE_PRECONDITION_VIOLATION: This error suggests a driver or software is accessing resources improperly at a high IRQL level. Focus on debugging fileinfo.sys, which appears in the dump file.

3. BIOS Update

Your attempt to update the BIOS failed due to EFI space issues. A BIOS update can resolve hardware compatibility problems:

• Free up EFI partition space by removing unused boot entries or files.
• Retry updating to version J4CN44WW using Lenovo's BIOS update tool.

4. Run Memory Diagnostics

Although your RAM passed MemTest86, intermittent issues may still exist:

• Use Windows Memory Diagnostic Tool for additional testing.
• If possible, test with different RAM modules.

5. Check SSD Health

Your Kingston NV2 SSD shows 99% health, but firmware issues can still cause BSODs:

• Update the SSD firmware using Kingston's utility.
• Run additional diagnostics with tools like CrystalDiskInfo or HD Tune.

6. Disable Fast Startup

Fast Startup can cause cold boot BSODs:

• Go to Control Panel > Power Options > Choose what the power buttons do, and disable Fast Startup.

7. Perform Clean Boot

Booting with minimal services can identify software conflicts:

• Press Win + R, type msconfig, and select "Selective startup."
• Disable all non-Microsoft services under "Services" and restart.

8. Run System File Checker (SFC) and DISM Again

Corrupted system files can cause kernel instability:

• Run sfc /scannow again in Command Prompt as administrator.
• Follow up with DISM /Online /Cleanup-Image /RestoreHealth.

9. Test Hardware Components

Intermittent hardware issues can trigger BSODs:

• Ensure proper cooling and check for overheating components.
• Verify that all hardware (RAM, SSD, battery) is securely connected.

Preventive Measures

1. Avoid installing third-party software that modifies system settings unless necessary.
2. Regularly update Windows and drivers.
3. Monitor system temperatures using tools like HWMonitor.

Next Steps if Issues Persist

If the BSODs continue despite these steps:

1. Share memory dump for analysis

Hello, I'm here to help.

Your problem may be related to the disk.

Please try doing a health check on the disk first (using something like DiskGenius), then head to the BIOS to find the disk mode (usually defaults to AHCI, please don't adjust it to RAID unless you know what it does) and try out the different options to see if it makes a difference. You can enter the BIOS menu by pressing DEL or F12 when you turn on the computer (may be other keys depending on different computers, refer to the device manual for details).

Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you(UTC +8). As a result, replies may be delayed and I may respond minutes to hours later.