Hello ,
I’m here to help you in resolving your issue
1: Go to Settings > Bluetooth & devices
2: Turn Bluetooth OFF, wait 10 seconds, then turn it back ON
3: Reboot your PC just to be safe
Remove Ghost Device from Device Manager
Even though you "removed" it from settings, Windows might still have a hidden record.
1: Press Win + X > choose Device Manager
2: Click View > Show hidden devices
3: Expand Bluetooth and Mice and other pointing devices
4: Look for any faded entries that might be your old mouse (often named “HID-compliant mouse” or brand name)
5: Right-click and choose Uninstall device
6: Restart your PC again
Put the Mouse into Pairing Mode
Check your mouse’s manual for how to reset it or enter pairing mode. Common ways:
- Hold the power button for 5–10 seconds until a light starts blinking
- Switch to a different Bluetooth channel (some mice support multiple profiles — useful here)
- Make sure Bluetooth 5.0 or 4.0 mode is activated and working
If the light is solid and not blinking, it may not be in pairing mode.
After trying above steps, please reach out to me if you have any doubts or issues
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