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Microsoft Keyboard 850 wireless doesn't work

Anonymous
2025-04-13T02:27:21+00:00

Microsoft Keyboard 850 wireless doesn't work

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Manoel Barros 19,460 Reputation points Independent Advisor
    2025-04-13T03:07:32+00:00

    Hello!

    If none of the keys work, follow the steps below.

    • Check if the USB Receiver is properly connected.
    • Change the USB Receiver to the USB Port. If you are using a Desktop, place the receiver in the Rear USB. Do not place it in the Front USB.
    • Replace the keyboard battery with a new one.
    • Check if the keyboard's Power button is on or in the correct position.
    • Test on another computer to confirm that the keyboard is working.

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