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Printer keeps going "offline" Windows 11

Anonymous
2024-02-18T09:07:50+00:00

My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-04-12T05:11:14+00:00

    Well I'm a simple soul, aged 78. I know how to turn the computer on and off, can use excel/Word, accounting programs, just get by. I have no idea what ports/networks/blue/yellow/red tooths/ wifi are, so useless telling me about these matters. I've never installed/removed a printer in my life. Still don't understand why when you download something you then need to install it, I would have thought downloading was sufficient, but I very rarely download anything, never set up an App as I don't know how to. So as nothing was working I took a leaf of faith, uninstalled the printer, then took 30 minutes to find where the bloody thing went couldn't find it and then it suddenly appeared, I somehow installed it and Wally, no more offline messages, it works!!! what a miracle.

    2 people found this answer helpful.
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  2. Anonymous
    2025-04-10T10:12:42+00:00

    Hi,

    Try this solution:

    printer -> properties -> ports -> configure tcp/ip port -> uncheck SNMP Status enabled

    Finally it works in my case

    2 people found this answer helpful.
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  3. Anonymous
    2025-02-10T20:57:12+00:00

    Your instructions are wrong, as someone had already posted:

    These instructions are WRONG for Windows 11. Following the sequence, there is NOT an option "Use Printer Offline."

    2 people found this answer helpful.
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  4. Anonymous
    2025-01-23T03:48:27+00:00

    Yes, this would probably solve the problem but when I go to Printer Properties - Ports tab - click correct port - Configure Port - I get an ERROR message that that feature is not supported! What does that mean?

    2 people found this answer helpful.
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  5. Anonymous
    2024-05-30T20:22:26+00:00

    I don't have Norton, and it stills happens. Glad you could fix yours. I have Bitdefender and it was fine until one of those updates.

    1 person found this answer helpful.
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