Hello, I'm Quinn, and I'm happy to help.
Here's how to get your DVD/CD-ROM drive working:
- Press Win + X, then select "Device Manager".
- Look under DVD/CD-ROM drives to see if the drive is listed.
- In Device Manager, right-click the DVD drive and select Update driver > Search automatically for drivers.
- Alternatively, go to Settings > Windows Update and check for updates to install missing drivers.
(Optional) Check the Manufacturer’s Website:
- In Device Manager, right-click the DVD drive under DVD/CD-ROM drives, select Properties, then go to the Details tab.
- Select Device Description to find the make and model (e.g., Dell, ASUS, Samsung). You can also check the label on the drive.
- Visit the manufacturer's website, go to the Support or Downloads section, search for your model, download the driver, and follow the installation instructions.
After installation, test the drive by inserting a disc to check if it works properly.