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I'm not able to iNSTALL on-premises Dta gateway in powerbi

Anonymous
2025-04-09T17:25:52+00:00

=== Verbose logging started: 4/9/2025 22:48:43 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\91830\AppData\Local\Temp{D20B704A-C8AC-4A51-937F-09E2BFDA4F49}.cr\On-premises data gateway (personal mode).exe ===

MSI (c) (C0:EC) [22:48:43:058]: Resetting cached policy values

MSI (c) (C0:EC) [22:48:43:058]: Machine policy value 'Debug' is 0

MSI (c) (C0:EC) [22:48:43:058]: ******* RunEngine: 

       \*\*\*\*\*\*\* Product: C:\Users\91830\AppData\Local\Package Cache\{52021F48-B60F-4ABF-A76D-7645C46E3D99}v16.6.7\DataMovement.PersonalGatewayComponents.msi 

       \*\*\*\*\*\*\* Action:  

       \*\*\*\*\*\*\* CommandLine: \*\*\*\*\*\*\*\*\*\*

MSI (c) (C0:EC) [22:48:43:059]: Client-side and UI is none or basic: Running entire install on the server.

MSI (c) (C0:EC) [22:48:43:059]: Grabbed execution mutex.

MSI (c) (C0:EC) [22:48:43:152]: Cloaking enabled.

MSI (c) (C0:EC) [22:48:43:152]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (C0:EC) [22:48:43:160]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (0C:C0) [22:48:43:182]: Running installation inside multi-package transaction C:\Users\91830\AppData\Local\Package Cache{52021F48-B60F-4ABF-A76D-7645C46E3D99}v16.6.7\DataMovement.PersonalGatewayComponents.msi

MSI (s) (0C:C0) [22:48:43:182]: Grabbed execution mutex.

MSI (s) (0C:40) [22:48:43:187]: Resetting cached policy values

MSI (s) (0C:40) [22:48:43:187]: Machine policy value 'Debug' is 0

MSI (s) (0C:40) [22:48:43:187]: ******* RunEngine: 

       \*\*\*\*\*\*\* Product: C:\Users\91830\AppData\Local\Package Cache\{52021F48-B60F-4ABF-A76D-7645C46E3D99}v16.6.7\DataMovement.PersonalGatewayComponents.msi 

       \*\*\*\*\*\*\* Action:  

       \*\*\*\*\*\*\* CommandLine: \*\*\*\*\*\*\*\*\*\*

MSI (s) (0C:40) [22:48:43:190]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (0C:40) [22:48:43:206]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038

MSI (s) (0C:40) [22:48:43:216]: SRSetRestorePoint skipped for this transaction.

MSI (s) (0C:40) [22:48:43:219]: Access database with Impersonation

MSI (s) (0C:40) [22:48:43:221]: File will have security applied from OpCode.

MSI (s) (0C:40) [22:48:43:222]: Note: 1: 1307 2: C:\WINDOWS\Installer\21485d9f.msi

MSI (s) (0C:40) [22:48:43:411]: MainEngineThread is returning 112

MSI (s) (0C:C0) [22:48:43:412]: No System Restore sequence number for this installation.

There is not enough space on the disk.

MSI (s) (0C:C0) [22:48:43:413]: User policy value 'DisableRollback' is 0

MSI (s) (0C:C0) [22:48:43:413]: Machine policy value 'DisableRollback' is 0

MSI (s) (0C:C0) [22:48:43:414]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (0C:C0) [22:48:43:414]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (0C:C0) [22:48:43:415]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (0C:C0) [22:48:43:415]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (c) (C0:EC) [22:48:43:418]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (c) (C0:EC) [22:48:43:419]: MainEngineThread is returning 112

=== Verbose logging stopped: 4/9/2025 22:48:43 ===

a

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-04-10T16:05:18+00:00

    Hello Poojitha,

    Welcome to Microsoft Community. I understand that you're facing an issue installing the On-Premises Data Gateway for Power BI, with the error log suggesting insufficient disk space and other issues, even though you seem to have sufficient resources. Let’s work through this step by step to address the problem. Troubleshooting Steps

    • Ensure Sufficient Disk Space   Even though you mentioned having adequate space, the error points to a disk space issue. Check available space on your system drive (usually C:). Ensure at least 5–10 GB is free, as temporary files may require additional space during installation. You can clean up disk space by using the Disk Cleanup utility (Windows + S > search "Disk Cleanup").
    • Run the Installer as Administrator   Right-click the installer file and select "Run as administrator." This ensures that the installation process has the necessary permissions to proceed.
    • Check Windows Installer Service   Open Services by typing services.msc in the Run dialog (Windows + R). Look for the "Windows Installer" service, ensure it’s running, and set it to "Automatic" if it’s not already.
    • Temporarily Disable Antivirus and Firewall   Security software may block certain actions during the installation. Temporarily disable your antivirus and firewall, then try reinstalling. Remember to re-enable them afterward.
    • Clear Windows Installer Cache   Sometimes, cached installation data can cause issues. Open the Command Prompt as administrator and run the following commands:

    net stop msiserver del /f /s /q %windir%\installer*.* net start msiserver Restart your PC and try installing again.

    Note Regarding Troubleshooting Steps You can try running the installer as an administrator and ensuring sufficient disk space first, as these steps often resolve similar installation issues. If the problem persists, clearing the Windows Installer cache or using the troubleshooter may help. Postscript I know how frustrating it can be when an installation process doesn’t go as planned, especially when you've already tried multiple solutions. Take your time with these steps and proceed carefully. If you need additional help or have further questions, don’t hesitate to ask—I’m here to support you.Best Regards, Walter White || Microsoft Community Support Specialist

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