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Every app on PC restarts, and game crashes (Also seems like drivers are being restarted)

Anonymous
2025-06-20T01:02:16+00:00

So every now and then, while playing games (this RARELY happens) only happened once or twice this week, once or twice last week, my game crashes, and every application flickers and it seems to restart all my drivers. I know this because when I update my GPU drivers, the same thing happens, apps flicker.

Fault bucket LKD_0x117_Tdr:3_TdrVTR:0_IMAGE_igdkmdn64.sys_GEN12LP_0_DISPLAY, type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 3cc172e1-83fd-480a-aca1-d73c7c37be0d

Problem signature:

P1: 117

P2: ffff8a01cd602050

P3: fffff8005ae221f0

P4: 0

P5: ffff8a01f09130c0

P6: 10_0_26100

P7: 0_0

P8: 768_1

P9: 

P10: 

Attached files:

\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250619-2247.dmp

\?\C:\WINDOWS\SystemTemp\WER-99420015-0.sysdata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.67383b78-67a9-49dd-8fca-2ec7c217843d.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_81c2af7786c96d9ed5f020c8403ff79b48ee55_00000000_cab_92675d49-50dd-4a69-920b-051b608a5764\WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.383d53ce-eeb8-4bff-a8e2-b422b1e19dbf.tmp.etl

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_81c2af7786c96d9ed5f020c8403ff79b48ee55_00000000_cab_92675d49-50dd-4a69-920b-051b608a5764\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.16f98eb8-95fc-4baf-ba61-46732fc79e45.tmp.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.925ec92a-c507-432a-8c62-2e338932f015.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.81bd7366-029d-4121-9b8c-8676f4181da3.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5508f3ce-6477-4447-b1ab-2e53b5a694a7.tmp.xml

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_81c2af7786c96d9ed5f020c8403ff79b48ee55_00000000_cab_92675d49-50dd-4a69-920b-051b608a5764

Analysis symbol: 

Rechecking for solution: 0

Report Id: 92675d49-50dd-4a69-920b-051b608a5764

Report Status: 268435456

Hashed bucket: 

Cab Guid: 0

My specs: RTX 4090, I9 13900K, 32GB DDR5 RAM (Not sure about motherboard

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Lester Bernard Reyes 81,845 Reputation points Independent Advisor
    2025-06-20T05:46:59+00:00

    Hi, thank you for replying, it will also reinstall the driver, just need to follow all the steps on the link.

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  2. Anonymous
    2025-06-20T05:46:07+00:00

    Hi, thanks for reaching out. My name is Bernard, a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

    I understand the issue you have, there is nothing to worry I am here to assist, Based on the logs you have provided, there is an error igdkmdn64.sys, this is your Intel graphics card driver. To fix the issue, kindly follow the steps below:

    We need to run a Clean installation of the Intel driver. This will remove all entries and replace them with compatible ones. Kindly follow the steps from the link below:

    https://www.intel.com/content/www/us/en/support...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Additional note: If the issue persists, I suggest contacting a local technician to physically check the device for any hardware-related issues.

    Let me know how it goes and I hope that helps.

    Bernard

    Will this also reinstall the drivers? From how I'm reading it, it seems like it only uninstalls them.

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  3. Lester Bernard Reyes 81,845 Reputation points Independent Advisor
    2025-06-20T01:35:04+00:00

    Hi, thanks for reaching out. My name is Bernard, a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

    I understand the issue you have, there is nothing to worry I am here to assist, Based on the logs you have provided, there is an error igdkmdn64.sys, this is your Intel graphics card driver. To fix the issue, kindly follow the steps below:

    We need to run a Clean installation of the Intel driver. This will remove all entries and replace them with compatible ones. Kindly follow the steps from the link below:

    https://www.intel.com/content/www/us/en/support...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Additional note: If the issue persists, I suggest contacting a local technician to physically check the device for any hardware-related issues.

    Let me know how it goes and I hope that helps.

    Bernard

    Was this answer helpful?

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