Hi Jessica, thanks for reaching out. My name is Bernard, a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.
I understand the issue you have, there is nothing to worry I am here to assist. The error means there is a corrupted Xbox app file on the PC, In this case, kindly follow the steps below:
Method 1. Repair Xbox app and built-in apps:
Press the Windows key + X, then select Windows PowerShell (Admin) or Windows Terminal (Admin)
Copy, paste, and enter the command below:
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Then hit Enter, once the process is done, restart the PC and check.
If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.
Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...
- Go to this link: https://www.microsoft.com/en-us/software-downlo...
- Select Download Now, and select Run. You need to be an administrator to run this tool.
- On the License terms page, if you accept the license terms, select Accept.
- On the What do you want to do? page, select Upgrade this PC now, and then select Next.
- After downloading and installing, it should fix the issue.
Reference: https://www.microsoft.com/en-us/software-downlo...
Let me know how it goes and I hope that helps.
Bernard