WSL error 0xc03a0014 – Virtual disk support provider not found on Windows 11

Hi Laura Frasarin,

Thank you for posting here in Community.

That error is definitely frustrating, and I can see you've already done a thorough job troubleshooting. The fact that both BlueStacks and VirtualBox are failing suggests a deeper issue with virtual disk handling on your system.

Here are some additional steps you can try to restore virtual disk support without reinstalling Windows:

1. Restart the Virtual Disk Service

• Open Services (Win + R, type services.msc, and press Enter).
• Locate Virtual Disk in the list.
• Right-click and select Restart.
• Try running WSL again.

2. Check Hyper-V and Virtualization Features

Since systeminfo detects a hypervisor, ensure Hyper-V is properly configured:

• Open PowerShell as Administrator and run:

powershellGet-WindowsOptionalFeature -Online | Where-Object { $_.FeatureName -match "hyper" -or $_.FeatureName -match "linux"}

• If Hyper-V or WSL features are disabled, enable them using:

powershellEnable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-All -NoRestart Enable-WindowsOptionalFeature -Online -FeatureName VirtualMachinePlatform -NoRestart

• Restart your PC and try again.

3. Reinstall the Virtual Disk Driver

• Open Device Manager (Win + X, then select Device Manager).
• Expand Storage controllers.
• Locate Microsoft Virtual Disk Provider (or similar).
• Right-click and select Uninstall device.
• Restart your PC—Windows should automatically reinstall the driver.

4. Manually Repair the Virtual Disk System

• Open Command Prompt as Administrator and run:

cmdchkdsk /f /r

• Then, reset the virtual disk system with:

powershelldism /online /cleanup-image /restorehealth

5. Check Event Viewer for Errors

• Open Event Viewer (Win + R, type eventvwr, and press Enter).
• Navigate to Windows Logs > Application.
• Look for errors related to Virtual Disk Service or Hyper-V.

6. Consider Creating a New Virtual Disk

If your system is failing to mount VHDX files, you might need to create a new virtual disk:

• Open Disk Management (Win + X, then select Disk Management).
• Click Action > Create VHD.
• Select a location and size, then initialize the disk.

If none of these steps resolve the issue, you may need to check for Windows updates or consider a repair installation. Let me know how it goes!

Best regards,

Bo | Microsoft Community

Hi Laura Frasarin,

This my 2nd follow-up regarding your issue on this post. We would like to know if the issue you have raised to us is still on-going. If yes, please reply to the thread so we can continue troubleshooting your concern.

Thank you.

Hi Laura Frasarin,

We have noticed that you have not replied to our last response. We would like to know if the issue you have raised to us is still on-going. If yes, please reply to the thread so we can continue troubleshooting your concern. 

Thank you.