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Graphics card not being detected on windows 10

Anonymous
2025-05-09T09:01:06+00:00

My PC is not detecting my graphics card, and I’ve tried several different solutions but nothing has worked so far. I’d appreciate any help or suggestions.

Specs:

  • GPU: [NVIDIA RTX 3060]
  • CPU: [AMD Ryzen 7 3700X 8-Core]
  • Motherboard: [ROG STRIX B450-F GAMING ll]
  • RAM: [16GB]
  • PSU: [EVGA 600 GD]
  • OS: [WINDOWS 10]

What I’ve Tried So Far:

  1. Checked the GPU seating – removed and reinstalled the card carefully.
  2. Verified power connections to the GPU (6/8-pin connectors are secured).
  3. Tried different PCIe slots.
  4. Booted with integrated graphics to uninstall and reinstall GPU drivers (used DDU in Safe Mode).
  5. Updated BIOS and chipset drivers.
  6. Checked Device Manager – GPU doesn’t show up or shows error.
  7. Tried the GPU in a different PC [Still doesn’t work but the GPU fan spins].
  8. Checked for bent pins, dust, or visible damage.

Symptoms:

  • No display from GPU.
  • Fans on the GPU do spin.
  • System boots, but GPU is not listed in Device Manager or BIOS.
  • Error code when updating (0x80070002)

Request:
Any other troubleshooting steps I can try? Could this be a hardware failure (GPU or motherboard)? Let me know what additional info you need.

Thanks in advance!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2025-05-13T18:17:32+00:00

    We haven't heard from you, so we assume your issue has already been resolved. We will not monitor this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion

    Thank you for understanding

    Best regards

    Bo

    Microsoft Community

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  2. Anonymous
    2025-05-09T13:29:30+00:00

    Hi Ram Andrei,

    Thank you for posting here in Community.

    I hear you—this kind of issue is incredibly frustrating, especially when you've tried so many solid troubleshooting steps already. It definitely sounds like a tough situation, but don’t worry, I’m here to help you explore more possibilities!

    Since you've done thorough troubleshooting already, here are a few extra things to try:

    Check BIOS Settings

    • Boot into BIOS and look for any settings related to PCIe or GPU detection.
    • Ensure "PCIe Slot Configuration" is set to Auto or Gen 3/4 instead of Gen 1/2.
    • Disable CSM (Compatibility Support Module)—some users have reported success when forcing UEFI mode.

    Try a Different Power Supply

    Even though your GPU fans are spinning, it doesn’t guarantee the PSU is delivering adequate power.

    • If possible, try using a different power supply to rule out potential power issues.

    Use an Older GPU (if available)

    • If you have access to another older GPU, install it and see if the system detects it. If the older GPU works, the RTX 3060 may be faulty.

    Check for Short Circuits

    • Inspect the motherboard for burn marks or damaged capacitors near the PCIe slot.
    • Run the PC outside the case (on a non-conductive surface) to eliminate possible short-circuit issues.

    Try Different Display Outputs

    • Test different HDMI/DP ports on the GPU.
    • Try connecting via motherboard integrated graphics, then check Device Manager again.

    Update Windows & Chipset Drivers via USB

    Since you're seeing error code 0x80070002, it might indicate corrupted system files.

    • Download the latest Windows 10 update manually via USB and reinstall.
    • Run sfc /scannow in Command Prompt (Admin) to check for corrupted system files.
    • Run chkdsk /f /r C: to check for disk errors.

    Test the GPU in Another PC Again

    Since the GPU did not work in another system but the fans still spun, it’s possible the card is faulty.

    • If the GPU doesn’t display or get detected in any PC, it may be a hardware failure.

    Final Possibilities

    If none of these steps work, it’s likely:

    • GPU failure (especially since it didn’t work in another system).
    • Motherboard PCIe slot failure (try testing with another GPU to confirm).

    At this point, if the GPU doesn’t respond even in a different PC, I’d recommend reaching out to NVIDIA support or checking warranty options for a possible replacement.

    Let me know if you want to go deeper into any of these steps—I’ll stick with you through this!

    Best regards,
    Bo
    Microsoft Community

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