Hi, I’m Cherrelyn, an Independent Advisor. I hear how disruptive this is, especially when it impacts both File Explorer and essential apps like Excel or OneDrive thank you for sharing the detailed info. Since this issue only appears on Lenovo Legion devices after recent updates (KB2267602 or related Defender/intel fixes), and a restore only works temporarily, this does seem linked to a conflict between the update and Lenovo-specific software or drivers.
Here are some suggestions to help stabilize your system:
- Temporarily Pause Windows Updates
-Go to Settings > Windows Update > Pause updates for 1–2 weeks to avoid reapplying the same problematic patches.
- Uninstall the Conflicting Update
-Open Settings > Windows Update > Update History > Uninstall Updates.
-Look for KB2267602, KB890830, or similar.
-Restart after uninstalling.
- Run SFC and DISM
To repair system files:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
- Update Lenovo Drivers/Firmware
-Use Lenovo Vantage or visit Lenovo Support to:
-Install any BIOS, chipset, or storage driver updates.
-Make sure Lenovo System Interface Foundation and Lenovo Service Bridge are updated.
- Create a New Local Admin Account
If the Microsoft login is blocked:
-Use Settings > Accounts > Add another user (local)
-Log into that profile to test File Explorer stability.
Let me know if you’d like help running these steps or rolling back specific patches safely. You're not alone several users are seeing this and we’ll work through it.
Warm regards,
Cherrelyn