I’d appreciate it if you could share your thoughts on the guidance I provided—did it resolve the issues, and is there anything else I can assist with?
Looking forward to your feedback!
Best regards,
Udit
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I have an HP laptop running Windows 11 and when I hit the normal "Shutdown" icon the laptop appears to shutdown correctly. However, the next time I switch it on the screen flickers on and off and is totally unusable. To stop this, I can press the shutdown/start button and having shutdown this way, I can then press the shutdown/start button again and everything loads perfectly correctly. This is frustrating as I now have to start the laptop twice every time. Can anyone please help me. Thanks
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I’d appreciate it if you could share your thoughts on the guidance I provided—did it resolve the issues, and is there anything else I can assist with?
Looking forward to your feedback!
Best regards,
Udit
Hello Andy.
Thank you so much for reaching out,, I am Udit and I am glad to assist you today.
Based on what you described, the flickering screen on startup could be caused by a setting called Fast Startup, an issue with your graphics driver, or possibly something loading incorrectly during startup.
Let’s walk through a few steps to fix it.
Press Windows key + R, type control, and press Enter.
Click on Power Options.
On the left, click Choose what the power buttons do.
Then click Change settings that are currently unavailable.
Uncheck Turn on fast startup (recommended).
Click Save changes, then restart your laptop to test.
Right-click the Start button and select Device Manager.
Expand Display adapters.
Right-click your display driver (it might say Intel, AMD, or NVIDIA), then click
Update driver.
If that doesn’t help:
Right-click it again, choose Uninstall device, and then restart your laptop. Windows will reinstall the driver automatically.
You can also visit the(https://support.hp.com) and enter your laptop model to download the latest graphics driver directly from them.
Try a Clean Boot
Sometimes, apps that load with Windows can cause flickering. Here’s how to check that:
Press Windows key + R, type msconfig, and press Enter.
* Go to the Services tab, check Hide all Microsoft services, then click Disable all.
* Switch to the Startup tab, and click Open Task Manager.
* Disable all startup items there.
* Restart your PC and see if the flickering is gone.
If it is, you can turn things back on one at a time to find the troublemaker.
It’s always good to be fully updated:
Go to Settings > Windows Update and click Check for updates.
Install any that are available, including optional driver updates.
This will fix any small errors in Windows that might be causing the problem:
Once that’s done, also run:
DISM /Online /Cleanup-Image /RestoreHealth
After both finish, restart your laptop again.
Let me know how it goes!
Regards
Udit
Hi Andy,
No problem at all—and I’m really glad to hear that reinstalling the graphics driver resolved the issue! Thanks for confirming that.
If you run into anything else or need assistance in the future, feel free to reach out.
Take care,
Udit
Hi Udit
Thanks for your help and sorry about the delay responding. I didn't get an email telling me that a reply had been posted.
I carried out options 1 and 2 as you suggested and re-installed the latest graphics driver and that appears to have solved the problem.
Thanks again
Andy