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GPU Crash Dump Triggered

Anonymous
2025-05-24T06:35:24+00:00

Hi there i get this error message when playing games sometimes

GPU Crash dump Triggered

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

kernel32

ntdll

is there any way to fix this at all?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Lester Bernard Reyes 81,845 Reputation points Independent Advisor
    2025-05-25T03:01:44+00:00

    Hi Justin, thank you for that information. After checking and analyzing the event logs, there are multiple nvlddmkm errors on the PC, which is your Nvidia graphics card driver. To fix the issue, kindly follow the steps below:

    Let us run a clean installation of the Nvidia driver. This is different from doing DDU or updating the driver, as this will remove all entries and replace them with compatible ones. Kindly follow the steps from the link below:

    https://nvidia.custhelp.com/app/answers/detail/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Additional note: If the issue persists, I suggest removing the GPU and placing it into another PCIe port available, however, if all fails, I suggest contacting a local technician to physically check the device for any hardware-related issues.

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  2. Anonymous
    2025-05-25T02:52:58+00:00

    https://1drv.ms/u/c/ec254b04eb79141d/EdmqAuHv0nROuUl5XYOmRnMBvcg2L8DAa2E7lxKKFaPVrw?e=FNeWp1 

    Here's the Link

    And my Graphics card is an Nvidia Geforce RTX 2070

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  3. Lester Bernard Reyes 81,845 Reputation points Independent Advisor
    2025-05-25T01:42:19+00:00

    Hi, thank you for that information. In this case, can you please check the System logs on the PC so I can further examine the root cause of the issue?

    To do this, kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Then, please upload it by following the steps from the link.

    Additional note: Please let me know the make and model of your graphics card. A clean installation of the display driver might be necessary.

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  4. Anonymous
    2025-05-24T22:42:18+00:00

    When i go into the windows folder I don't see anything call minidump

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  5. Lester Bernard Reyes 81,845 Reputation points Independent Advisor
    2025-05-24T07:18:14+00:00

    Hi Justin, thanks for reaching out. My name is Bernard, a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

    I understand the issue you have, there is nothing to worry I am here to assist. Can you please check if you have minidump files on the PC so I can further examine the root cause of the issue?

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using OneDrive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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