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When i try to load games on roblox, it comes up with the error message "you cannot see content other people make because of how your account is set up.

Anonymous
2025-07-01T16:50:36+00:00

I have tried to adjust these privacy settings many times, all have failed to work when i try to load games on Roblox. Would like some help on how to fix this issue. Thanks.

Windows for home | Other | Gaming

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  1. Anonymous
    2025-07-02T02:10:20+00:00

    Hello 23 George Cottam,

    Welcome to the Microsoft Community.  

    The error message "You cannot see content other people make because of how your account is set up" in Roblox usually means your Xbox or Microsoft account has privacy settings that block access to user-generated content. Here's how to fix it:

    ## 1. Go to Xbox Privacy Settings

    ## 2. Adjust Privacy & Online Safety

    • Select Xbox/Windows Online Safety.
    • Click “View details & customize.”
    • Find the setting “You can see and share content” and change it to “Everybody” .

    ## 3. If You’re Using a Child Account

    • Go to https://account.microsoft.com/family.
    • Sign in with the organizer account.
    • Make sure the child account is listed under your family group.
    • Then go back to Xbox Privacy Settings and adjust the child’s settings as described above .

    ## 4. Save and Sign Out

    • After making changes, save them.
    • Sign out of your Microsoft account on the Xbox app or console.
    • Relaunch Roblox and try loading a game again.

    ###  If It Still Doesn’t Work

    • Try blocking the setting first, saving, then re-enabling it and saving again .
    • If you're still stuck, contact Roblox Support for help—they can check if there are restrictions on your Roblox account itself

    Best regards,

    Kai Ho | Microsoft Community Support Specialist

    4 people found this answer helpful.
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