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nvlddmkm.sys LiveKernelEvent 117 Intermittent black screen crashes for 3 weeks now

Anonymous
2025-05-20T13:30:58+00:00

I have been getting these errors for weeks now, I have flashed my BIOS to most recent, reseated and swapped my RAM, Underclocked my GPU and CPU, and updated my GPU drivers with DDU countless times. Unsure what to do next. Possibly due to my WD SN770 SSD?
this started happening around the time after a windows update and it only really crashes while mid game.

SPECS:
Ryzen 9 9950x3d
ASUS TUF 5090
X870E AORUS PRO ICE Rev 1.1
128GB DDR5 G.Skill Trident Z Neo 32X4
WD_SN770 2 tb m.2 ssd
samsung 980 m.2 ssd


A problem with your hardware caused Windows to stop working correctly.

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffff8a02c2e63010

Parameter 2: fffff80695ad7660

Parameter 3: 0

Parameter 4: d88

OS version: 10_0_22631

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22631.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Unknown

also sometimes get:

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffff828623b55010

Parameter 2: fffff804e9de7660

Parameter 3: 0

Parameter 4: 4

OS version: 10_0_22631

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22631.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Unknown

Minidump file:
https://www.mediafire.com/file/mji7z67mrdkqxip/051925-26968-01.dmp/file

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

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  1. David-M 114.8K Reputation points Independent Advisor
    2025-05-21T16:58:07+00:00

    Sorry for the delay in reply. I've been offline.

    This minidump also only mentions the Nvidia driver as the cause of the crash. No other drivers are mentioned.

    Have you tried using older versions of the Nvidia driver?

    If not, I suggest installing an old version of the Nvidia driver. Try one from at least 3 months ago.

    Search and download an older driver from the link below.

    https://www.nvidia.com/en-us/drivers/

    – Select the graphics card you have and click "Find". Then, click "View More Versions" to see older versions of the driver.

    – Only download a "Game Ready Driver". Do not download a "Studio Driver".

    You will need to use DDU again to remove the current driver. I suggest disconnecting from the internet during the entire procedure.

    See if the system will work stably after installing the old driver.

    If you have the GeForce Experience or Nvidia app installed, temporarily disable the automatic driver updates in the application settings.

    If the crash occurs again after doing this, please share the minidump it created. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2025-05-21T15:02:29+00:00

    Hey! Thanks for the reply! I updated the chipset drivers and restarted, and used my computer normally until it crashed again this morning: attaching the minidump file below :)

    https://www.mediafire.com/file/ohsww5qs38j8y77/052125-33750-01.dmp/file

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  3. David-M 114.8K Reputation points Independent Advisor
    2025-05-20T14:09:42+00:00

    Hi. I'm David, and I'm happy to help you.

    The minidump you shared only mentions the Nvidia driver as the cause of the crash. No other drivers are mentioned.

    Have you tried using older versions of the Nvidia driver?

    Have you tried installing the latest chipset driver?

    (Even if the driver is already up to date, it may be worth reinstalling to fix any possible corruption.)

    If you haven't installed the latest Chipset driver yet, I suggest trying this.

    • Download the latest Chipset driver from the link below and install it.

    https://download.gigabyte.com/FileList/Driver/m...

    (Extract the ZIP file, double-click the file "mb_driver_597_chipset_7.03.21.2116" to run it, and follow the on-screen instructions to install the driver.)

    Then, restart your PC and see if the system will work stably.

    If the crash occurs again after doing this, please share the minidump it created. Click on the "Reply" button below my reply.

    I will explain why I suggested this:

    The chipset is a vital component responsible for managing communication between the processor and external devices connected to the motherboard, such as the graphics card.

    A compatibility issue with chipset drivers can make the system unstable to the point of experiencing BSODs, black screen or abrupt shutdowns.

    Driver source: https://www.gigabyte.com/Motherboard/X870E-AORU...

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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