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My PC BSOD reboots after 13 min when I play Delta Force on Steam

Anonymous
2025-05-23T12:38:11+00:00

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Hi,

So wen I played DF every time it restarts My system ,my system are is as follows:

Intel(R) Core i5-11400H

16G DDR4 3200

Geforce RTX 3050 4G

Running Windows 11

i have no problem at any other havy game

nd ive tried everiting that i faunded:

my temp is also normal arund 60 to 70 even 55 in low quality 30 fps 

Check for RTCore64 in the list of services (it wasn't)

Check Event Log (codes 12, 7026, 7031, 10016, 9007, etc.)

Uninstall Armoury Crate

Free up disk space (over 200GB)

Power plan on "Turbo"

Thunderbolt Control Center installed

Playing from external SSD connected via Thunderbolt

See new Bugcheck error 0x124

Send Memory Dump file

reinstaling GPU Driver with DDU insafe mod

un inistaling anti cheat expert wia this cod in cmd
             sc delete ACE-GAME
             sc delete ACE-BASE
             sc delete "AntiCheatExpert Service"
             sc delete "AntiCheatExpert Protection"
and also in c:/program file/anti cheat expert 
and in the DF file location

i dont know what to do els please help me 😥😥😭🙏🙏🙏🙏🙏

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true
   EnableRedirectToChakraJsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.391 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 43

Microsoft (R) Windows Debugger Version 10.0.27793.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\052325-13359-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff806`70000000 PsLoadedModuleList = 0xfffff806`70c13510
Debug session time: Fri May 23 15:32:29.627 2025 (UTC + 3:30)
System Uptime: 0 days 6:29:29.286
Loading Kernel Symbols
...............................................................
................................................................
................................................................
................................................................
..................
Loading User Symbols

Loading unloaded module list
.....................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff806`70417ba0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff9c01`27ade910=0000000000000124
6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffb105d2d55028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000080113a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1500

    Key  : Analysis.Elapsed.mSec
    Value: 20120

    Key  : Analysis.IO.Other.Mb
    Value: 22

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 25

    Key  : Analysis.Init.CPU.mSec
    Value: 234

    Key  : Analysis.Init.Elapsed.mSec
    Value: 135865

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 96

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27793.1000

    Key  : Analysis.Version.Description
    Value: 10.2410.02.02 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2410.2.2

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Dump.Attributes.AsUlong
    Value: 0x1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

    Key  : Failure.Hash
    Value: {5371cb52-c3d9-558e-47d4-d31c09567ca2}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffb105d2d55028

BUGCHECK_P3: be000000

BUGCHECK_P4: 80113a

FILE_IN_CAB:  052325-13359-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffb105ff2be080

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffff9c01`27ade908 fffff806`7050231b     : 00000000`00000124 00000000`00000000 ffffb105`d2d55028 00000000`be000000 : nt!KeBugCheckEx
ffff9c01`27ade910 fffff806`6cf510c0     : 00000000`00000000 ffff9c01`27ade9e9 ffffb105`d2d55028 ffffb105`cc7777c0 : nt!HalBugCheckSystem+0xeb
ffff9c01`27ade950 fffff806`7061082f     : 00000000`00000000 ffff9c01`27ade9e9 ffffb105`d2d55028 ffff9c01`27adea00 : PSHED!PshedBugCheckSystem+0x10
ffff9c01`27ade980 fffff806`70503d4a     : ffffb105`e90771d0 ffffb105`e90771d0 ffffb105`cc777810 fffff806`704554ec : nt!WheaReportHwError+0x38f
ffff9c01`27adea50 fffff806`705041a0     : 00000000`00000006 ffffb105`00000003 ffffc501`f8cb9000 ffffc501`f8cc0000 : nt!HalpMcaReportError+0xb2
ffff9c01`27adebc0 fffff806`70504034     : ffffb105`cc774690 00000000`00000001 00000000`00000000 421d5a3d`00000000 : nt!HalpMceHandlerCore+0x138
ffff9c01`27adec20 fffff806`705042d9     : 00000000`0000000c 00000000`00000001 00000000`00000000 a7f5d2e7`a4244fe4 : nt!HalpMceHandler+0xe0
ffff9c01`27adec60 fffff806`70503492     : 00000000`00000000 00000000`00000000 ffff9c01`27adeef0 be79fce3`0a6f7376 : nt!HalpMceHandlerWithRendezvous+0xc9
ffff9c01`27adec90 fffff806`70505c4b     : ffffb105`cc774690 265f5449`af0f2d80 d235910c`ae1f2dc3 36fcc004`44a0f4a0 : nt!HalpHandleMachineCheck+0x62
ffff9c01`27adecc0 fffff806`7056c089     : f3baa61d`2e1b7968 701d62d6`f447ef12 44828196`2da5dcf4 ab210662`41af9c9a : nt!HalHandleMcheck+0x3b
ffff9c01`27adecf0 fffff806`7042a13e     : dc06ccbd`30c555c6 d50c80d3`786705d2 68f63164`266d8313 fc23834e`1e3e4322 : nt!KiHandleMcheck+0x9
ffff9c01`27aded20 fffff806`70429d53     : 00000000`00000010 00000000`00000000 ffffe608`1dfce000 ffff9c01`27adeef0 : nt!KxMcheckAbort+0x7e
ffff9c01`27adee60 fffff806`9c332c41     : ffffae81`47116140 ffffaed7`40a388b0 ffffaed7`6ba051c0 ffffaed7`6bb5d028 : nt!KiMcheckAbort+0x2d3
ffffc501`f8cbf140 ffffae81`47116140     : ffffaed7`40a388b0 ffffaed7`6ba051c0 ffffaed7`6bb5d028 0000028e`22c28fff : ACE_BASE+0x82c41
ffffc501`f8cbf148 ffffaed7`40a388b0     : ffffaed7`6ba051c0 ffffaed7`6bb5d028 0000028e`22c28fff ffffe608`1f995910 : 0xffffae81`47116140
ffffc501`f8cbf150 ffffaed7`6ba051c0     : ffffaed7`6bb5d028 0000028e`22c28fff ffffe608`1f995910 00000000`00000000 : 0xffffaed7`40a388b0
ffffc501`f8cbf158 ffffaed7`6bb5d028     : 0000028e`22c28fff ffffe608`1f995910 00000000`00000000 00000000`00004fff : 0xffffaed7`6ba051c0
ffffc501`f8cbf160 0000028e`22c28fff     : ffffe608`1f995910 00000000`00000000 00000000`00004fff 0000028e`22c24000 : 0xffffaed7`6bb5d028
ffffc501`f8cbf168 ffffe608`1f995910     : 00000000`00000000 00000000`00004fff 0000028e`22c24000 ffffe608`1f995910 : 0x0000028e`22c28fff
ffffc501`f8cbf170 00000000`00000000     : 00000000`00004fff 0000028e`22c24000 ffffe608`1f995910 00000000`00004fff : 0xffffe608`1f995910

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .process /r /p 0xffffb105cc6ff040; .thread 0xffffb105ff2be080 ; kb

FAILURE_BUCKET_ID:  0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup:     MachineOwner
---------

Check for RTCore64 in the list of services (it wasn't)

Check Event Log (codes 12, 7026, 7031, 10016, 9007, etc.)

Uninstall Armoury Crate

Free up disk space (over 200GB)

Power plan on "Turbo"

Thunderbolt Control Center installed

Playing from external SSD connected via Thunderbolt

See new Bugcheck error 0x124

Send Memory Dump file

EndFragment

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. David-M 114.2K Reputation points Independent Advisor
    2025-05-25T12:45:39+00:00

    Sorry for the delay in reply. I've been offline.

    Thanks for the clarification.

    In this case, please export and share the log for analysis:

    1. Press "Windows + X" and select "Event Viewer";
    2. Expand "Windows Logs" and select "System";
    3. In the "Actions" panel on the right, select "Filter Current Log";
    4. In "Event level", check the boxes "Critical", "Warning", and "Error" and click on "Ok";
    5. Again, in the "Actions" panel, select "Save Filtered Log File As" and save in an easily accessible place.

    Then, upload the file to the cloud (OneDrive), choose to share it, and get the link.

    Post the link to the file here so I can have a look.

    I await your reply. Click on the "Reply" button below my reply.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-05-24T14:37:22+00:00

    hi

    no i don't have any cleaning app ,

    i have deleted the dump file my self so that the pc create a new dump file .

    and the dump text that i sheared is for the time i had blue screen

    but wen the game reboots my pc it dos not create a new dump file, only for blue screen

    i have seen the reddit and steam community many people have this problem and they have mentioned its for anti cheat expert but nobody have said what is the solution

    Was this answer helpful?

    0 comments
  3. David-M 114.2K Reputation points Independent Advisor
    2025-05-23T17:04:22+00:00

    Sorry for the delay in reply. I've been offline.

    Thanks for the clarification.

    The information from the minidump you shared in the question only mentions a driver associated with the Intel processor (GenuineIntel.sys) as the cause of the crash. By checking the minidump maybe I could get more information.

    Was this minidump deleted without any action on your part?

    Do you have any cleaning applications like CCleaner installed on your PC?

    I await your reply. Click on the "Reply" button below my reply.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-05-23T15:17:06+00:00

    wen its reboot my pc after that dump file is empty !i tried 3 times

    Was this answer helpful?

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  5. David-M 114.2K Reputation points Independent Advisor
    2025-05-23T13:09:37+00:00

    Hi. I'm David, and I'm happy to help you.

    Please share the minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

    Post the link to the ZIP file here so I can have a look.

    I await your reply. Click on the "Reply" button below my reply.

    Was this answer helpful?

    0 comments