Repeated DirectX error that doesn't go away

Question

Repeated DirectX error that doesn't go away

Anonymous

I tried to play Baldur's Gate 3. I haven't launched the game in a couple of months, so when I opened it, and it crashed, I thought it was an issue with my mods. Furthermore, I updated them all and tried again. The error I got was "The game has encountered an unrecoverable DirectX error and will shut down"

I tried googling it and doing different things
→ updated mods, again
→ Sometimes I get the crash and error even while trying to open the game
→ tried to stop my mods and check if it works → it still crashes, but with a different error, because of my save file
→ updated my GPU drivers
→ tried launching it again, only for it to crash, and after a couple of minutes, my PC got a blue screen of death. I didn't manage to record the whole error code, only got: DRIVER_IRQL_NOT_LESS_OR_EQUAL
→ Followed this video https://www.youtube.com/watch?v=iR0nh7M6sWs the error still persisted
→ Tried to switch to Vulkan in the game launcher, got this

→ Tried verifying game files, no result
→ Reinstalled the game, same error

Here are my specs:

I got my PC 2 years ago, and I haven't ever had this error before. I haven't touched any over/underclocking settings (and I don't even know how to do that).

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7 answers

Answer 1

DaveM121 878.4K Independent Advisor

Glad to help!

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Answer 2

Anonymous

Thank you so much, the DDU thing worked! I've been trying to solve since yesterday and only this helped!

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Answer 3

Your minidump files indicate two problems on your system, the Nvidia drivers and also a virtual driver associated to the Valorant anti-cheat software.

I understand you have already updated your Nvidia drivers, the best option is to completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a couple of slightly older version of the Nvidia device drivers around version 572 or 561 to try to find a version that is stable on your system.

A slightly older version of that driver is more stable than the latest version.

Answer 4

Hello, here's the requested infohttps://learn-attachment.microsoft.com/api/attachments/4ce3cf23-9916-4c5d-851a-51f33137cfbb?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/09c05014-0e13-4362-ba95-3999fda1e696?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">https://learn-attachment.microsoft.com/api/attachments/bc101c0e-a353-4b11-a373-8c3dea7cf889?platform=QnA"https://drive.google.com/file/d/1RHuzGKyNKyouoFVYE5K3U8J_3I9dXj5T/view?usp=sharing" title="drive.google.com" rel="ugc nofollow">https://drive.google.com/file/d/1RHuzGKyNKyouoFVYE5K3U8J_3I9dXj5T/view?usp=sharing

Answer 5

Hi, I am Dave, I will help you with this.

DirectX errors are almost always caused by the graphics drivers.

1

Click your Start Button, then just type dxdiag and press Enter.

On the resulting DirectX utility, select the Display tab.

Please provide a screenshot of that Display tab.

2

If your PC blue screened, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.

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Repeated DirectX error that doesn't go away

7 answers