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Windows 11 stuck on Welcome screen

Anonymous
2025-05-03T17:07:06+00:00

After entering the password on my laptop, it gets stuck on the Welcome screen with the rotating circle loading animation. It's been like that for 30 minutes. I tried restarting it a couple of times and it's still there. I try Boot into Safe Mode

Repair and reset nothing

chkdsk c: /f

sfc /scannow nothing works![](https://learn-attachment.microsoft.com/api/attachments/e68b9fd4-218d-48c7-9a47-ef320afb79e9?platform=QnA

Windows for home | Windows 11 | Performance and system failures

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  1. John DeV 164K Reputation points Independent Advisor
    2025-05-03T22:23:40+00:00

    Hi, good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    If performing a Reset this PC did not work and most methods fail, you may need to consider performing a Clean Installation of Windows 11.

    Find another working computer then download the Media Creation tool (Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 11". Instructions inside the link.

    Note: Please make sure to uncheck the "Use the recommended options for this PC" box.

    https://www.microsoft.com/software-download/win...

    Please try checking the link below for more details.

    https://www.elevenforum.com/t/create-windows-11...

    If you want to retrieve your important files, Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

    Click Repair your computer > Troubleshoot > Command prompt

    Type: notepad.exe

    Press Enter

    Click File, then Open

    This will open a Mini-Explorer that you can use to find folders or individual files that need to backup, right click the files to Send to USB flash drive.

    Kindly refer to the link below on How to perform a Clean Installation of Windows 11

    https://www.elevenforum.com/t/clean-install-win...

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Kapil Arya 37,796 Reputation points Volunteer Moderator
    2025-05-04T07:57:55+00:00

    Hello,

    See if other suggestions mentioned in this fix helps you:

    https://www.kapilarya.com/windows-11-stuck-on-welcome-screen

    Let us know if this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

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