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nslookup.exe taking too much space and crashing my system

Anonymous
2025-05-27T12:52:56+00:00

facing issue of blue screen error: your device ran into a problem

source code: Critical process died

i used various methods but i think nslookup is making my system crash

Windows for home | Windows 10 | Performance and system failures

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  1. Ramesh 176.1K Reputation points Volunteer Moderator
    2025-06-02T14:47:12+00:00

    yes sir the issue is resolved and i will upgrade it

    thank you.

    Glad to hear. Let me know how the in-place upgrade went.

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  1. David-M 110K Reputation points Independent Advisor
    2025-05-30T13:59:42+00:00

    Thanks for the clarification.

    I believe the corruption is more extensive than I initially thought.
    Unfortunately, an In-place Upgrade or any other recovery method will not resolve the issue. However, I don't believe the problem is related to hardware failure.
    Given the circumstances, your best option to fully restore system integrity would be to perform a clean installation.

    You will need to use an installation media. If you don't have one, create one using the Media Creation Tool.
    You can create the installation media on an empty USB flash drive with at least 8GB.

    Below are instructions for creating installation media on a USB flash drive.

    1. Access the link below and click "Download tool now";
      https://www.microsoft.com/software-download/win...
    2. Double-click on the downloaded file to run the tool;
    3. If prompted by UAC (User Account Control), click on "Yes";
    4. Read the terms and click "Accept" if you agree;
    5. Select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" and click "Next";
    6. Uncheck the "Use the recommended options for this PC" box. Then, select the Language, Edition, and Architecture you want, and click "Next".
      (Most computers use the "64-bit (x64)" Architecture.)
    7. Select "USB flash drive" and click "Next".
    8. Connect the USB flash drive you want to use, click the "Refresh drive list" link, select the USB flash drive, and click "Next";
      (Note that the files on the USB flash drive will be deleted. Make a backup of the files if necessary.)
    9. Wait for the procedure to finish and click "Finish" when the USB flash drive is ready.

    If necessary, make a copy of your files to an external storage device or a cloud storage service. A clean install will remove all data stored on the system drive.

    Then, access the article below, go to the end of the article, and expand "Clean install" under "Steps to reinstall Windows with media" to see the instructions.
    https://support.microsoft.com/en-us/windows/rei...
    In your case, start the computer using the installation media and proceed from step 2.
    (You may need to change the BOOT property in the device's BIOS settings. If you don't know how to do this, let me know.)

    Let me know the result. Click on the "Reply" button below my reply.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  1. David-M 110K Reputation points Independent Advisor
    2025-05-28T12:38:09+00:00

    Sorry for the delay in reply. I've been offline.
    Thanks.

    All of your minidumps mention "nslookup.exe". This demonstrates a pattern.
    Since this process is typically related to DNS (Domain Name System) queries, it makes sense that you are only experiencing the crash when you are connected to the internet.

    My suspicion is that the crashes are occurring due to System corruption, Outdated drivers , incompatible drivers, Malware, third-party software, or Hardware failure.
    I will have to suggest procedure by procedure until we find the cause of the problem, ok?

    Let's start with Outdated or incompatible drivers.

    I searched the HP website using the information I was able to collect from the minidump, and the following model was found:
    "HP Notebook - 15-ac179tx"
    Is this really your laptop model?
    I found this strange, as there are no drivers on the HP website for this model.

    When the crashes occurred, were you connected via Wi-Fi or Ethernet cable?

    Also, please share a screenshot of the network adapters in Device Manager.

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Network adapters" and take the screenshot.
      Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    I await your reply. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

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  2. Anonymous
    2025-05-28T03:05:31+00:00

    yes i have some files in minidump folder https://drive.google.com/drive/folders/1UOMhTAzZ3sVkCIgjk0_byLKVOd8UaABV?usp=sharing

    one more thing sir, this issue of nslookup happens only when my laptop is connected to internet.

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  3. David-M 110K Reputation points Independent Advisor
    2025-05-27T13:24:11+00:00

    Hi. I'm David, and I'm happy to help you.

    This behavior can occur for several reasons. It is necessary to investigate.

    Please see if your computer created minidump files.

    These files are in "C:\Windows\Minidump".

    (If you don't have a "Minidump" folder, check if it is in the plural "Minidumps".)

    Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

    If the system is not stable enough to do this, start Windows in Safe Mode with Networking.

    https://support.microsoft.com/en-us/windows/win...

    At the "Startup settings" step, press 5 or F5 to start Windows in Safe Mode with Networking.

    Post the link to the ZIP file here so I can have a look.

    I await your reply. Click on the "Reply" button below my reply.

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