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Pin not working after BIOS update on Windows 11. How do I access my computer!?!

Anonymous
2025-06-12T20:40:01+00:00

I have a brand new computer with Windows 11. I installed an update to BIOS and afterwards got a pin error when the computer restarted. When I click the button to create a new pin, it never sends an email from Microsoft to reset (I can access email via my phone).

I can not open my computer to access anything without the pin!

I have tried restarting multiple times (4 times in a row and a full shut down and restart. Plus many other restarts.)

I have tried to restore the system from an earlier point in time, and I get the same error.

I have tried to restart in safe mode, but I get the same error.

I am hesitant to reboot the entire Windows 11 operating system. Feels ridiculous to have to reset after I just customized everything for me. And, will this occur regularly with updates? That seems very problematic.

I called my computer company and they say this is a Windows issue.

Please help

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-06-18T04:24:20+00:00

    In command prompt is said it successfully set up a temp user. I rebooted and it has the same pin error with my regular Windows name and login. No temp user option.

    This is so frustrating.

    Will this happen with every BIOS update?

    I think I need to reload my whole Windows 11 system. I don't want to have to lose everything with each update.

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  2. Anonymous
    2025-06-13T05:54:59+00:00

    Option 1 is not an Option

    Option 2 doesn't work. It won't connect to Internet

    Option 3 I typed in the first line, hit enter and it said operation completed successfully. Entered the 2nd line of reg delete and it says "error: system unable to find the specified registry key or value"

    Option 4 for whatever reason is not giving me an option prior to the update.. Likely because a second update occurred today for something else despite me being unable to log into my computer.

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  3. Anonymous
    2025-06-13T15:23:28+00:00

    I'm having the same problem except it tells me to create a new password. So I login to my MS account and when I get to the place that says 'are you sure you want to create or change password' I click cancel and it allows me in. But when I lock the computer it happens again. This is very maddening. This must be an issue with the update. What's going on? Will there be a patch?

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  4. Anonymous
    2025-06-13T14:49:03+00:00

    I appreciate your detailed update-you're making great strides, even with a really stubborn system. Given all the attempts and all the things that seem to be failing here's the next best action step to gain access to the old data without completely clearing/resetting everything;

    New Plan: Creation of temporary local admins via recovery console

    Because:

    Cannot be signed in using PIN.

    The Internet is not available in safe mode (so PIN reset is out of the question).

    System restore has no valid option.

    The hidden Admin account is enabled (net user administrator /active:yes)-but you may still be stuck at the login screen.

    We'll proceed to create a new local admin account manually from the Command Prompt in the Recovery Mode and then log in through that account to resolve the PIN problem.

    Stepwise: Create Local Admin Account from Recovery

    1. Boot into Windows Recovery Environment (WinRE)

    Force shutdown your PC 3 times in a row during the boot screen (hold power button when Windows starts loading).

    On the third time, it should enter into the Recovery menu.

    In case it doesn't work, you can utilize a Windows 11 installation USB instead, then choose:

    Repair your computer > Troubleshoot > Advanced options > Command Prompt

    1. Open Command Prompt

    From the blue recovery menu, go to: mathematica

    Troubleshoot > Advanced Options > Command Prompt

    1. Create a New Admin Account

    Type the following commands one at a time, pressing Enter after each:

    net user TempAdmin P@ssword123 /add

    net localgroup administrators TempAdmin /add

    This creates a local admin account named TempAdmin with the password P@ssword123.

    You can use a different name or password if you want — just remember what you choose.

    1. Reboot and Log In

    Type: cmd

    exit

    Then click Continue to Windows 11 (or just reboot the PC).

    On the login screen, you should now see TempAdmin as an account option.

    Select it and log in using the password you just set: P@ssword123

    1. Inside Windows: Fix Your PIN

    Once logged in with the new account:

    Go to Settings > Accounts > Sign-in options.

    Try removing or resetting the PIN for your main account (if it appears there).

    Or create a new password for your original account:

    Open Control Panel > User Accounts > Manage another account

    Select your original account > Change password

    If your original account is a Microsoft account and doesn’t show a password option, try this in Settings > Accounts > Your Info under your old user.

    1. (Optional but Recommended): Delete the Temporary Account Later

    Once your main account is working again, you can delete the TempAdmin account:

    Go to Settings > Accounts > Other users

    Select TempAdmin > Remove

    Please try these steps and let me know how it goes. If you run into any issues, just reply back with the details.

    Best regards,

    Tin

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  5. Anonymous
    2025-06-12T22:13:09+00:00

    Hello Andrea! Thank you for reaching out. I am Tin, an independent advisor, and glad to assist you today with this issue. Hello! Thank you for reaching out. I am Tin, an independent advisor, and glad to assist you today with this issue.

    Option 1: Sign in using your Microsoft Account password (not PIN)

    At the login screen: Look for “Sign-in options” below the PIN box.

    Click the key icon to select password login.

    Enter your Microsoft account password (not the PIN).

    If successful, you’ll get in—and can reset your PIN via Settings > Accounts > Sign-in options.

    If you don’t see a password option, continue to Option 2.

    Option 2: Boot into Safe Mode with Networking and enable password sign-in

    You mentioned Safe Mode didn’t help, but Safe Mode with Networking is key.

    Try this method: Force shutdown the PC (hold power button) 3 times during boot to trigger Windows Recovery Environment (WinRE).

    Select:

    Advanced options

    Startup Settings

    Restart

    Press 5 or F5 for Safe Mode with Networking

    Once in Safe Mode:

    If prompted, try password login again. If it works, go to Settings > Accounts > Sign-in options, remove the old PIN, and set up a new one.

    Option 3: Use Command Prompt to disable PIN requirement (from WinRE)

    If you still can’t get in, do this from Windows Recovery:

    Force reboot 3x to enter WinRE.

    Go to: Advanced Options then Command Prompt

    In the Command Prompt, enter:

    reg load HKLM\temp "C:\Windows\System32\Config\SOFTWARE"

    reg delete HKLM\temp\Microsoft\Windows\CurrentVersion\Authentication\LogonUI /v Enabled /f

    reg unload HKLM\temp

    Close Command Prompt and reboot.

    This should disable the PIN enforcement on the login screen, allowing password login again.

    Option 4: Use System Restore (if available)

    You mentioned trying this, but just to be sure:

    From WinRE, go to:

    Advanced Options > System Restore

    Choose a restore point from before the BIOS update

    If it fails, proceed to the next option.

    Please try these steps and let me know how it goes. If you run into any issues, just reply back with the details.

    Best regards,

    Tin

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