Stuck on the logo screen

"Thank you! I updated my BIOS, and now everything is back to normal!"

Hi Christ,

So sorry to hear you are still stuck on the boot logo without a warning.

This might be the possible hardware fail reasons:

☻ Power Supply Issues or Spikes

◘ A sudden power spike or bad charger can damage the inside of your laptop

◘ Even a normal shutdown might leave the system stuck if the power got cut

♥️ Fix to try:

◘ Try using a different charger

◘ Unplug everything, remove the battery (if you can), then plug it back in

☻ Overheating

◘ If the laptop got too hot (even when idle or charging), it can damage parts inside

♥️ Signs to check:

◘ Is the fan loud or not spinning at all?

◘ Is the laptop very warm at the bottom or back?

☻ Bad RAM or SSD

◘ Faulty RAM or SSD can freeze the boot process and keep you stuck at the logo

♥️ Fix to try:

◘ Take out the SSD and RAM (if you know how)

◘ Try booting with just one RAM stick

◘ Try booting without the SSD then see if it gets past the logo

☻ BIOS Corruption

◘ Sometimes the BIOS gets messed up (like during updates or power cuts), and the system won’t start properly

♥️ Fix to try:

◘ Look for a way to reset BIOS or load default settings (usually by holding a special key during boot like F2, F10, or DEL)

◘ If your laptop has a tiny reset hole (CMOS)

◘ Use a pin to press it

☻ GPU Problem

◘ The RTX 3060 graphics card could be failing or not switching correctly with the built-in graphics

◘ This can stop the system from showing anything or loading Windows

♥️ Fix to try:

◘ Connect your laptop to an external monitor

◘ If you can enter BIOS

◘ Then try setting it to use only the built-in GPU (if the option exists)

☻ Motherboard or CPU Failure

◘ This is the worst-case, but sometimes parts just fail because of heat, wear, or power problems

◘ If nothing else works then this could be it

☻ You Can Try Right Now☻

◘ Unplug the charger, remove battery (if possible), press the power button for 20 seconds, then plug back in and try again

◘ Remove SSD and RAM, try booting with just one RAM stick

◘ Try BIOS recovery or reset

◘ Plug in an external monitor to check if screen or GPU is the problem

◘ If your laptop is still under warranty you may contact Gigabyte support

I hope this helps and works for you.

Best Regards,

Kelvin || Independent Adviser

I'm using a Gigabyte G5 G3 laptop with an RTX 3060.
There are others experiencing the same issue as mine.
My PC is stuck on the logo screen - Microsoft Community here

we have same bios insydeh20

before to happen this thing I'm just writing a code for my project
then the next day here im stuck on logo

But what are the possible reasons why a motherboard, CPU, or GPU might start failing?

Hi Christ,

Thanks for reaching out Microsoft Community Forum. I totally understand you feel stuck and frustrated when your PC did not respond especially after trying multiple tries to fix it. Let me help to guide you on what to do next.

It seems like it is not a Windows issue and it’s a hardware or motherboard issue.

It’s getting stuck before Windows can even load, which usually means: The motherboard, CPU, or power supply is having a problem. Or, something in the BIOS is not set up right. Or, some other hardware is causing the system to freeze.

** Step1: Unplug Everything

• Remove USBs, keyboard, mouse, printer, etc.
• Leave only the power cable, monitor, 1 RAM stick, SSD or USB boot drive
• Then try to turn it on.

** Step2: Reset BIOS Settings

• Go into the BIOS
• Choose “Reset to Defaults”
• Then Save and Exit

** Step3: Clear the CMOS Again (Real Reset)

• Turn off and unplug the PC
• Take out the CMOS battery (it is a round silver battery on the motherboard)
• Then wait 5 minutes
• Hold the power button for 30 seconds
• Put the battery back and turn it on

**Step 4: Try a Basic Boot

• Remove the graphics card (if you have one)
• Use just the monitor plugged into the motherboard
• Only 1 RAM stick
• Try to boot from USB again

**Step5: Change Boot Settings in BIOS

• Turn Secure Boot = OFF
• Turn CSM (Legacy Boot) = ON
• Set boot mode to Legacy or UEFI (try both)
• Then Save and Exit

If it still Freezes:

Then it’s likely one of these:

• Bad motherboard
• Power supply issue
• CPU or BIOS chip problem

If you have already tried this:

• New SSD
• Bootable USB
• CMOS reset
• Different RAM slots

Then your motherboard or CPU might be failing.

☻ What you can do now

• Try to borrow parts (RAM, power supply) from a friend or shop to test.
• Try a different bootable USB made with Rufus.
• If nothing works, bring it to a repair shop then likely a hardware failure.

I hope this helps and works for you.

Best Regards,

Kelvin || Independent Adviser