That's fantastic news! I'm glad to hear you found a solution that works for you and it's interesting how the "most sensitivity" setting did the trick this time.
I appreciate you letting me know what worked.
Best of Luck!
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Hello! I have a problem where i cant look around using my touchpad while moving using WASD when gaming. I have windows 11 and i have tried the solution of pressing windows + r ad doing all of that but some of the folders dont come up. What can i do
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Answer accepted by question author
That's fantastic news! I'm glad to hear you found a solution that works for you and it's interesting how the "most sensitivity" setting did the trick this time.
I appreciate you letting me know what worked.
Best of Luck!
Answer accepted by question author
Hello LawsonRoss,
I'm Riza an Independent Advisor. Thank you for reaching out to the Microsoft Community. Let's work on resolving your issue together.
It sounds like you're encountering an issue known as "palm check" or "palm rejection" on your Windows 11 laptop, where the touchpad disables itself when you're typing (and thus using WASD). This is a common feature designed to prevent accidental cursor movements when your palm brushes the touchpad while typing.
Let's try these solutions systematically. We can start with the easiest (Windows Settings) and we can later move to the more complex (drivers, registry) if still unresolved.
Check Touchpad Settings in Windows 11:
Go to Settings (you can press Windows + I).
Click on Bluetooth & devices.
Click on Touchpad.
Look for a setting related to "Touchpad sensitivity", "Palm rejection", or "Accidental activation prevention". You might see a slider here. Try setting it to "Low sensitivity" or turning it off if there's an option.
Also, check for a setting like "Leave touchpad on when a mouse is connected" and ensure it's enabled if you use an external mouse.
Update/Reinstall Touchpad Drivers:
Outdated or corrupted touchpad drivers are a frequent cause of such issues.
Press Windows + X and select Device Manager.
Expand "Mice and other pointing devices" or "Human Interface Devices".
Locate your touchpad (it might be listed as "HID-compliant touchpad," "Synaptics," "Elan," or something similar).
Right-click on your touchpad driver and select "Update driver." Choose "Search automatically for updated driver software."
If that doesn't work, right-click again and select "Uninstall device." Do NOT check the box that says "Attempt to remove the driver software for this device."
After uninstalling, restart your laptop. Windows should automatically reinstall the generic touchpad drivers.
QUICK NOTE: After restarting, visit your laptop manufacturer's official website (e.g., Dell, HP, Lenovo, Asus, Acer). Go to their support section, find your specific laptop model, and download the latest touchpad drivers directly from them. Install these drivers and then restart your laptop again.
If above steps did not help, let us know so we can move to the next troubleshooting steps.
Best Regards,
RizaP
Hi thank you for getting back to me.
I tried the first method of changing the sensitivity to low but it didnt work but then i remembered that someone else told me to do it on most sensitivity when i was using my old laptop and so i tried that and it worked.
Thank you