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WINDOWS 11 Get stuck at 62% while reseting

Anonymous
2025-05-09T15:45:25+00:00

when i try to reset my laptop it get stuck at 62%

Windows for home | Windows 11 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-07-03T13:23:36+00:00

    I have no idea why they design it to issue an error code at 62% I would like to hear the answer myself?

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  2. DaveM121 870.6K Reputation points Independent Advisor
    2025-05-09T16:17:58+00:00

    Hi, I am Dave, I will help you with this.

    If you need to reset Windows and it is continually getting stuck at around 62%, your recovery image is corrupt, the best option would be to create a bootable USB, then use that to clean install Windows 11, that will also create a new recovery image on your drive.

    Are you able to get back into Windows to backup your files first?

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  3. Anonymous
    2025-07-03T12:48:35+00:00

    I understand there are several posts already locked and recommending using the Windows 11 ISO..

    My question is, what exactly is the significance of the 62%?! Why always at 62%?

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  4. Anonymous
    2025-06-20T01:40:31+00:00

    It is a little difficult to go to support website if my computer is stuck in reset? But other than stating the obvious how do I get support to fix my problem remotely for free? Or is that why they all get stuck at 62 because they want to get paid to fix a problem they caused?

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  5. Anonymous
    2025-05-09T18:04:18+00:00

    And the reason for any reset?

    Does that laptop makers support site have a diagnostic tool?

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