Hello Arianna,
Thank you for reaching out! I’m Adrian, an independent advisor, and I know how frustrating it is when something as basic as opening Apps & Features just loops back to the Settings homepage. I’ll help you get it working again.
Let’s try a few simple steps to get around this
> Step 1: Use an alternate path to open Apps & Features
Press Windows + X
Click on Installed Apps (or Apps & Features depending on your version)
OR directly run this in the Run dialog
Press Windows + R, then type:
ms-settings:appsfeatures
Press Enter
If it still sends you back to Settings home, continue to the next steps.
> Step 2: Run System File Checker (SFC)
This checks for and fixes system file corruption that might be breaking Settings.
Press Start, type cmd, right-click Command Prompt, and choose Run as administrator
Type:
sfc /scannow
Press Enter and let it complete (it may take a few minutes)
> Step 3: Reset the Settings app
Press Windows + R, type:
wsreset.exe
Press Enter
This will clear the Microsoft Store and can also reset certain Settings components.
> Step 4: Use PowerShell to open it directly
Press Start, type powershell, right-click Windows PowerShell, and choose Run as administrator
Paste this command:
Start-Process "ms-settings:appsfeatures"
> Step 5: If nothing above works, there may be user profile corruption.
Press Windows + I to open Settings
Go to Accounts > Family & other users
Click Add someone else to this PC, create a local account
Sign in to that new account and try opening Apps & Features there
Let me know how each step goes. I’ll be right here to help with the next move if needed!
Best regards,
Adrian