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Constantly getting black screens in intermittent moments. but mostly when opening my games.

Anonymous
2025-05-06T11:44:33+00:00

Good day, I have been constantly getting black screens whenever i open my games. Particular titles are Genshin Impact, Honkai Star rail, Wuthering Waves, Strinova, and Girls Frontline. Unfortunately however Whenever i play this games, the pc would just sometimes go black screen. Sounds from the games can still be heard but i literally have no display whatsoever.

I need help because it has really been troubling dealing with this. It concerns me deeply since I'm also an IT student and I might end up doing something really heavy for the pc and it may just black screen me to oblivion with no chance of ever recovering said tasks.

PC Spec:

Ryzen 7 5700X

B550 Vision D-P

32 GB Tforce Delta 3600mhz ram

RTX 3060 12gb (stock settings non-oc)

Kingston SNV2S1000G 1tb main storage drive

Western Digital 1tb

Coolermaster 750w PSU

Things that I have observed:

Exhibit A: Opens a game, game boots up, black screens

Exhibit B: Opens a game, game boots up, runs fine for a good while. black screens

Black screens barely or, does not happen when i am doing basic browser stuff or when idling or doing not so heavy code workloads

Would often require a hard reset

Things that I have found being logged often in reliability monitor:

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffcf074cce8010

Parameter 2: fffff8047b1716a0

Parameter 3: 0

Parameter 4: ffffcf074a5e70c0

OS version: 10_0_26100

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26100.2.0.0.256.48

Locale ID: 13321

Extra information about the problem

Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 1b8

Parameter 1: a

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_26100

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26100.2.0.0.256.48

Locale ID: 13321

Extra information about the problem

Bucket ID: LKD_0x1B8_NV_Blackscreen_Blackbox_dxgkrnl!DxgCreateLiveDumpWithDriverBlob

Event Viewer does not show me anything of help

What I had done:

Removed old rivers and the Nvidia stuff I had with DDU, reinstalled an old but a known stable NVIDIA drivers version 566.36
reinstalled windows on the main drive (Did not work)
Updated windows (also did not work)
Reseated and cleaned the ram (did nothing)
Reseated and cleaned the GPU (Also did nothing)
Did a system file checker & DISM (with both being a positive on being fine

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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21 answers

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  1. David-M 113.6K Reputation points Independent Advisor
    2025-05-10T14:49:17+00:00

    Sorry for the delay in reply. I've been offline.

    To perform a clean install, you will need an installation media.

    You will need to use an installation media. If you don't have one, create one using the Media Creation Tool.

    You can create the installation media on an empty USB flash drive with at least 8GB.

    Below are instructions for creating installation media on a USB flash drive.

    1. Access the link below and click "Download tool now";

    https://www.microsoft.com/software-download/win...

    1. Double-click on the downloaded file to run the tool;
    2. If prompted by UAC (User Account Control), click on "Yes";
    3. Read the terms and click "Accept" if you agree;
    4. Select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" and click "Next";
    5. Uncheck the "Use the recommended options for this PC" box. Then, select the Language, Edition, and Architecture you want, and click "Next".

    (Most computers use the "64-bit (x64)" Architecture.)

    1. Select "USB flash drive" and click "Next".
    2. Connect the USB flash drive you want to use, click the "Refresh drive list" link, select the USB flash drive, and click "Next";

    (Note that the files on the USB flash drive will be deleted. Make a backup of the files if necessary.)

    1. Wait for the procedure to finish and click "Finish" when the USB flash drive is ready.

    If necessary, make a copy of your files to an external storage device or a cloud storage service. A clean install will remove all data stored on the system drive.

    Then, access the article below, go to the end of the article, and expand "Clean install" under "Steps to reinstall Windows with media" to see the instructions.

    https://support.microsoft.com/en-us/windows/rei...

    In your case, start the computer using the installation media and proceed from step 2.

    (You may need to change the BOOT property in the device's BIOS settings. If you don't know how to do this, please tell me the motherboard model.)

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  2. Anonymous
    2025-05-10T12:46:56+00:00

    Good day. ive tried all other any methods

    id like to do a second last resort now and do a clean install of windows

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  3. David-M 113.6K Reputation points Independent Advisor
    2025-05-08T14:16:46+00:00

    To be honest, I don't have much experience undervolting GPUs either, as I've never found a strong reason to do it. The last time I attempted it was years ago, and I barely remember the proper steps. The main reasons for undervolting are to reduce power consumption or lower temperatures, but that comes at the cost of performance, which may not be ideal.

    If you have never changed the power settings on your graphics card, you should not change it. The default settings should work properly.

    This method is just a workaround rather than an actual fix, masking an underlying issue that will eventually resurface.

    Let's consider a hypothetical scenario: If your issue stems from overheating or a power supply issue, undervolting might seem to resolve it. However, this doesn't actually fix the underlying problem — it merely masks it temporarily.

    I personally wouldn't suggest doing this. But if you want, feel free to try it.

    If the problem persists, let me know if you want to perform a clean install, and I will share the steps so you can do the procedure.

    Regarding the GPU clock behavior you observed, I experience the same on my system. Although the manager sets it to 1485 MHz, I often see it reach 1759 MHz without any issues. This fluctuation is completely normal.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  4. Anonymous
    2025-05-08T13:38:06+00:00

    Good day,

    Im here to update that I haven't done a clean install yet but i did tried doing an observation test today

    What i had done today:

    lowered ram speed from 3600mhz to 3200 mhz
    Reinstalled drivers 566.36 then clean install (no nvidia stuff) after removing it with DDU
    installed msiafterburner without rivatuner (to narrow down overlay issues)
    added tdrdelay, tdrddidelay, overlaytestmode on the dwm folders in regedit (to see if its a tdr issue)

    disabled gsync

    To which this then came into my observation point

    while msi afterburner was running, i decided to launch a game on the whim and as usual it black screens into a no display. but before that happened, i was able to see msiafterburner displaying a 1956mhz clock before blacking out. Nvidia control panel system information shows my card running at 1852mhz boost clock. this came to my concern whether the gpu is trying to to give itself more power as it tried going beyond its boost clock rates and this ends up resulting in a power draw issue from the psu as it couldn't immediately provide it resulting in the black screen.

    secondarily, my main suspicion about my black screen issues being that is now, reliability monitor no longer logs the kernel event errors and tdr errors and that i saw another community post with that very same issue on the kernel events and then finding a solution in undervolting. link below:

    https://answers.microsoft.com/en-us/windows/forum/all/livekernelevent-141-1b8/eaf80056-89cc-4a6f-b1de-931e8771ee2a

    my main concern now is before doing a clean install, should i try undervolting it first? (i have no experience undervolting and do not know what should be the undervolt rates for a 3060 card)

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  5. David-M 113.6K Reputation points Independent Advisor
    2025-05-08T12:12:25+00:00

    Sorry for the delay in reply. I've been offline.

    Thanks for the clarifications.

    Are there any objections to performing a clean install of Windows?

    Clean Installing Windows will remove all data stored on the system. Therefore, you will need to back up your personal files on an external drive or cloud storage service.

    I'm considering suggesting you do this because some instability problems don't survive a clean install unless the problem is caused by hardware.

    I await your reply. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

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