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I have had a problem with my computer after ive built it, it works fine but my AMD drivers seems to be crashing due to an hardware error according to reliability monitor.

Anonymous
2025-06-24T19:10:55+00:00

PC starts up the drivers right away after it timeouts/crashes but its quite frustrating, ive only been checking the reliability monitor, but that always stays the same files that can describe the problem.

Specs:
r7 9800x3d
radeon xfx 7900xtx
asus tuf b650-plus wifi.

i got this in event viewer:
Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0

Problem signature:

P1: a1000005

P2: 0

P3: 0

P4: 0

P5: 0

P6: 10_0_26100

P7: 0_0

P8: 256_1

P9: 

P10: 

Attached files:

\?\C:\WINDOWS\LiveKernelReports\AMD_WATCHDOG\AMD_WATCHDOG-20250622-1802.dmp

\?\C:\WINDOWS\SystemTemp\WER-62436593-0.sysdata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0d401250-8faf-421c-aedd-ee81035f5c85.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.044e8df2-aed5-48d1-8b40-32b39d9c91db.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ac79a952-5692-4fd9-8741-8610ec28148d.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.749c777e-b096-4305-8d93-815b0558578f.tmp.xml

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a1000005_c1f74a299581c99911c0fa95271acf3ba93f26_00000000_33836e7f-b6ec-44a4-b774-12b1b7c556a7

Analysis symbol: 

Rechecking for solution: 0

Report Id: 33836e7f-b6ec-44a4-b774-12b1b7c556a7

Report Status: 2049

Hashed bucket: 

Cab Guid: 0

and this in reliability monitor:
Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffff808cce01a010

Parameter 2: fffff801bcb87740

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_26100

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26100.2.0.0.256.48

Locale ID: 1033

Files that help describe the problem

WATCHDOG-20250624-2058.dmp

sysdata.xml

full-WATCHDOG-20250624-2058.dmp

WERInternalMetadata.xml

memory.csv

sysinfo.txt

WERInternalRequest.xml

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. David-M 114K Reputation points Independent Advisor
    2025-06-24T20:18:58+00:00

    Thanks.

    Check whether the driver now runs more stably with the CPU's integrated graphics disabled.

    If the driver crashes again, I suggest you perform a clean install of the AMD driver using the free DDU tool.

    Download the latest driver for your graphics card from the AMD website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.

    I suggest disconnecting from the internet during the entire procedure.

    (Turn off Wi-Fi or disconnect the Ethernet cable.)

    DDU: https://www.guru3d.com/files-details/display-dr...

    AMD driver download: https://www.amd.com/en/support/downloads/driver...

    Run the downloaded file and follow the on-screen instructions to install the driver.

    See if the driver will work stable after this.

    If the driver crashes again after doing this, please let me know. Click on the "Reply" button below my reply.

    If you need a tutorial for using DDU, I recommend the video below.

    https://www.youtube.com/watch?v=bP-2B14Nckw

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2025-06-24T20:00:17+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    You mentioned your graphics card as "radeon xfx 7900xtx". I believe you meant "Radeon RX 7900 XTX", correct?

    Also, could you check whether your CPU's integrated graphics is currently enabled? This can sometimes cause conflicts if both GPU options are active simultaneously.
    If you're not sure how to verify this, no worries, just share a screenshot of the "Display adapters" section in Device Manager.

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Display adapters" and take the screenshot.
      Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Also, share a screenshot of your system information.
    (You've already provided some of your PC's specifications. However, some details were not covered.)

    • Press "Windows + R", type msinfo32 and press Enter.
      Maximize the window and use the screenshot tool.

    I await your reply. Click on the "Reply" button below my reply.

    Hi, I have now disabled the integrated graphics on the cpu.

    here is a picture of the System summary

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  3. David-M 114K Reputation points Independent Advisor
    2025-06-24T19:49:00+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    You mentioned your graphics card as "radeon xfx 7900xtx". I believe you meant "Radeon RX 7900 XTX", correct?

    Also, could you check whether your CPU's integrated graphics is currently enabled? This can sometimes cause conflicts if both GPU options are active simultaneously.

    If you're not sure how to verify this, no worries, just share a screenshot of the "Display adapters" section in Device Manager.

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Display adapters" and take the screenshot.

    Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Also, share a screenshot of your system information.

    (You've already provided some of your PC's specifications. However, some details were not covered.)

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the screenshot tool.

    I await your reply. Click on the "Reply" button below my reply.

    Was this answer helpful?

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