Why am I not receiving Microsoft verification code when signing in?

I'm having the same issue logging into Teams. I never get the code.

I need an answer as I pay Microsoft yet it doesn't look like they have solved this ffor anyone yet.

Hi,

I recently re-installed Minecraft and am trying to sign in. When I open the Minecraft launcher, it asks me to sign in and enter my email address. Once I enter my email address, (its a gmail) it brings me to another page which says "Because you're accessing sensitive info, we'll send a code to *********@gmail.com to verify your identity." with a "Send Code" Button below. Obviosly I've pressed the button, a whole heap. Now it says "Enter the code we sent to ********@gmail.com." I've waited, tried again countless times but am still yet to receive an email.

I've changed my microsoft account's email to a new one, but still didn't receive the code despite having received a confimation email asking if I'd added this email as an alias beforehand. Additionally I've checked all spam folders. Also added a filter to "@accountprotection.microsoft.com" making it a trusted sender. I have also added a phone number and tried this way, same step as I metioned before, still no code.

Looking forward to hearing from you.

Thanks,

Max

I'm having trouble signing into Minecraft after reinstalling. The launcher prompts me for my email (Gmail), then asks for a verification code sent to that address. I haven't received the code despite repeated attempts and checking my spam folder.

I've tried changing my Microsoft account email to a new address and still haven't received a code, even after receiving a confirmation email for the new alias. I've also added a filter for "@accountprotection.microsoft.com" to ensure those emails aren't blocked. Finally, I attempted phone verification, but the same issue persists: no code is received.

I'd appreciate any assistance you can provide.

Thanks,

MaxThis is incredibly frustrating. I'm effectively locked out of Minecraft, which I paid for! The fact that I can change my Microsoft account alias and receive *that* confirmation email, but not the seemingly crucial verification codes for signing into the launcher, makes no sense.

I'm worried that something is fundamentally broken with how Microsoft is handling my account or with their email delivery system. Is there any way to escalate this issue and speak directly with a support representative who can look into the backend and see what's going on? I'm hesitant to keep randomly trying things that aren't working, fearing I might trigger some kind of lockout or further complicate the situation.

Short of that, are there any other potential workarounds anyone can suggest? Perhaps a different way to authenticate into the launcher, or some obscure setting within my Microsoft account that could be interfering with the verification process? I'm open to trying anything at this point, short of buying another copy of the game!

Hi Max,

Have you resolved this issue? Because i have same situation with you. I didn't get verification code, if login from my desktop application.

Thanks

Hi,

Thanks for your response, I appreciate it.

Although it hasn't helped. I've gone through everything you suggested but am still yet to receive a verification code. Could you please send me a link to microsoft support. I've already tried and it said something like - text or call is not an option for you issue.

Thanks

Max

Hello

Thank you for posting this issue in the community forum.

Verify Your Email and Security Settings Ensure your sign-in email is entered correctly and confirm that your Microsoft account’s security info is up to date. Although you’ve checked spam folders and set trusted senders, also review your Gmail filters and settings to ensure no rules are inadvertently blocking Microsoft messages.
For more details, see our official guide on troubleshooting verification code issues: Troubleshooting verification code issues - Microsoft Support

Retry and Update Contact Information Sign out of your Microsoft account, wait a few moments, and then sign back in, clicking the “Send Code” button again. If the issue continues, try updating your alternate security contact (such as a phone number) in your account settings and attempt the verification process using that method.

Hopefully, the steps above solve your problem.

Sincerely
John | Microsoft Community Moderator.