Got a notification saying Disk at Risk (SMART) etc

Hi again John! It's possible that the warning you saw was caused by a transient issue or a misinterpretation of data. Some common causes of such warnings are:

> Corrupt or mismatched system settings that sometimes trigger false alerts, even if the hardware itself is fine.

> System performance glitches, where something temporarily affected the drive or the OS tried to access a resource that wasn't immediately available (for example, if the drive was under heavy load).

> Drive firmware or OS issues: Sometimes, firmware or software updates can temporarily throw off reporting mechanisms.

Given the information you provided, it doesn’t appear there’s an issue with your SSD, but keeping an eye on things for any recurring errors or warnings is always a good idea.

Let me know if you need further assistance!

Best,

Hi there, John! This is Marc. Thank you for reaching out Microsoft Community. I'm here to help.

Thanks for providing those details. Based on what you've described, here are a few approaches we can try.

1. Check the SMART Status via Windows:

> Open Command Prompt as an Administrator (right-click Start > Command Prompt (Admin)).

> Type the following command: wmic diskdrive get status

> If the status is anything other than "OK," it could indicate a problem with your disk.

2. Run a Disk Check:

> Open File Explorer, right-click your drive (usually C:), and select Properties.

> Under the Tools tab, click Check in the Error Checking section to scan and repair your disk.

3. Check Device Manager for Errors:

> Press Win + X, then select Device Manager.

> Expand the Disk Drives section and see if there are any warnings (yellow triangles) next to your drive.

4. Update Intel Rapid Storage Technology:

> Visit the Acer support page (https://www.acer.com/ph-en/support/contact-acer...) and check if there are any updates for Intel Rapid Storage Technology or other drivers related to your storage.

5. Backup Important Data:

> If you do find any issues, it's crucial to back up your important data immediately to avoid potential data loss.

If the disk's health status is flagged as critical or you continue experiencing issues, it may be worth reaching out to Acer Support or a professional technician for further assistance.

Let me know if you need more detailed guidance or assistance with any of these steps!

Best regards,

Hiya there, I was also recommended to try the HWINFO64 to check the drive health - this came back green with device health at 100% is this also a reliable method to check for any problems?

From the first powershell method I received this 0 NVMe SAMSUNG MZVL21T0HCLR-00B07 0025_38B1_41A0_FE8E. SSD False OK Healthy Auto-Se... (so it looks all good given that it says healthy)

and i did a disk repair just in case.

Why would I have received this warning if there was no issue?

Hi John,

Thanks for the update! It sounds like the wmic command is not recognized on your system, which can happen on newer versions of Windows, as WMIC has been deprecated in some cases. Don’t worry; there’s an alternative method to check your disk’s health using PowerShell.

Here’s what you can do instead:

1. Check SMART Status Using PowerShell:

> Press Win + X and choose Windows PowerShell (Admin).

> In the PowerShell window, type the following command and press Enter:

Get-PhysicalDisk

> This will show a list of all physical disks on your system, including the HealthStatus column. If the health status shows anything other than Healthy, that could indicate an issue with your disk.

2. Run a Disk Check Using PowerShell:

You can also run a disk check through PowerShell. Here’s how:

> Open PowerShell (Admin) as mentioned above.

> Type the following command and press Enter to scan and repair your disk:

chkdsk C: /f /r

> You may need to restart your computer for this to run fully.

If the issue persists or your disk health status is showing a problem, it’s really important to back up your important files as soon as possible to avoid any data loss.

Let me know how these steps go, or if you encounter any issues. I'm happy to guide you through anything further!

Best regards,

Hiya it says 'wmic' is not recognized as an internal or external command,

operable program or batch file.