"Never lose access to your account" keeps showing in Windows 11 and Microsoft Account web page

Hello again

The message was gone until I checked today. Is showing on my Windows devices, not in the Microsoft account web page.

Hi, Thanks for the update. I'm glad to hear that the message is no longer there.

If you couldn't find the "Sync your settings" option, that's okay. Things may look different in different versions of Windows 11 depending on updates or the type of device you're using. The most important thing is that the main problem seems to be solved.

Over the next few days, please do keep an eye on it. If the message shows up again or if you run into any other problems, please let me know. I'll be happy to help you more.

I hope everything goes well from now on.

Many thanks,

Pau

Hi, Thank you for your fast response and for providing that useful screenshot.

You are currently looking at your Microsoft account in the "Your info" section, but this area does not display all the security settings we require. Here are the steps to access the right security page and get rid of the ongoing “Never lose access to your account” message.

Step 1: Navigate to the appropriate security settings page.

Check out this link directly: https://account.live.com/proofs/manage

This page will direct you to your Security Info section, which is also known as "Manage how you sign in to Microsoft."

When you arrive:

Find your phone number in the Security Info section.

Press Remove next to it.

Allow a minimum of 5 minutes after taking it off.

Press Select an additional method for signing in or verification, then pick Phone number.

Input your number and finish verification using the code.

Step 2: Sign Out and Sign Back In on Windows 11

Navigate to Settings, then select Accounts, and choose Your Info.

Log out of your Microsoft account and then sign back in.

Once you sign in again, restart your device.

Step 3: Clear Sync Cache

Navigate to Settings, then select Accounts, and choose Sync your settings.

Disable Sync settings.

Wait for approximately 10 seconds, then switch it back ON.

Restart your computer once more.

Step 4: Give Time for Changes to Sync

Go to https://account.microsoft.com after finishing the steps above.

The message will go away in 24 to 48 hours.

Optional: Use a Different Device or Browser

If something still isn't functioning:

Attempt to finish the process using a different browser (such as Edge, Chrome, or Firefox) or a mobile device.

Turn off any browser extensions that could cause issues.

Kindly update me on the progress. If the message continues to show up after 48 hours or you encounter another issue, I’m here to assist you further.

Hope your fix goes smoothly.

Best regards,

Pau

Hi

Thanks for your fast response. I was trying to follow your steps to resolve my problem but there is no "Advanced security options" on the link you gave me. The only place I see my phone number is in "Your info" under "Account info".

Hello there,

I’m Pau, an Independent Advisor. I get that constant reminders like “Never lose access to your account” can be annoying, particularly when your phone number is already linked. Let’s get this sorted out today.

Follow these steps to remove the banner and prevent the prompt from coming back:

>>Take out and put back in Security Information

Visit https://account.microsoft.com/security

Select Advanced security options

Delete your existing phone number

Allow a minimum of 5 minutes

Press Introduce an additional method for signing in or verifying.

Choose a phone number and either keep it the same or enter a new one.

Type in the verification code that was sent to your phone.

>> Log Out and Log Back In on Windows 11

Navigate to Settings, then select Accounts, and choose Your Info.

Press If prompted, sign in using a Microsoft account instead.

If you are already signed in, click Log out and then log back in

Turn your device off and then back on

>> Clear the account sync cache.

Navigate to Settings, then select Accounts, and choose Sync your settings.

Disable Sync settings

Hold on for 10 seconds

Re-enable Sync settings

Restart your device once more

>> Allow Sync to Show Updates

Visit https://account.microsoft.com

Log in and see if the message has disappeared

If it continues to display, wait 24 to 48 hours for the system to update.

>> Try using another browser or device if needed.

Attempt to finish the process using another browser or a mobile device.

Temporarily disable any extensions and try again.

This will prevent the message from showing up in both Windows 11 and the Microsoft Account page. If it’s not resolved after 48 hours, please inform me so I can help you more.

Keep me updated on the outcome. If you need more assistance, I’m here to help.

Have a nice day!

Kind regards,

Pau