Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
May I ask what is the make and model of your Laptop?
Press Windows + R to open the Run dialog.
Type msinfo32 and press Enter. This opens the System Information window.
In the System Summary section, look for the following:
System Summary: View general information such as the operating system version, processor details, and installed memory (RAM)..
BaseBoard Manufacturer: This is your motherboard's manufacturer.
BaseBoard Product: This is your motherboard's model number.
But, if you're referring to the virtual touchpad for tablet mode, try this:
Press Windows + A to open Quick Settings.
Enable Tablet Mode if available.
Right-click the taskbar → Taskbar settings → Turn on Pen menu, Touch keyboard, Virtual touchpad icons under "System tray icons".
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.