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getting printer to online and not offline

Anonymous
2025-05-15T18:42:05+00:00

How can I get the printer to online and get off offline.

Windows for home | Windows 11 | Devices and drivers

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  1. Mario Bressan 3,190 Reputation points Independent Advisor
    2025-05-15T19:17:07+00:00

    Hello, my name is Mario, and I would be happy to assist you with your issue.

    I’m sorry for what happened!

    First, make sure to perform some basic checks:

    Ensure the printer is turned on and properly connected to the computer (via USB cable or Wi-Fi network).

    Restart both the printer and the computer to make sure all services are running correctly.

    Check Printer Settings

    Press Win + R, type control printers, and hit Enter.

    Right-click on your printer and select "See what's printing".

    In the menu that appears, click "Printer" and uncheck "Use Printer Offline" if it's selected.

    Set the Printer as Default

    While still in the printer settings window, right-click on your printer and select "Set as default printer".

    Please perform these checks and let me know if it resolves the issue.

    Best regards,

    Mario B.

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