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Microsoft Store will not open.

Anonymous
2025-05-23T03:37:48+00:00

I have the icon for Microsoft store on my task bar, it is greyed out and just a plain grey icon. When I hover over it, it displays Microsoft Store, but when I click nothing happens.

I have used the Copilot extensively to resolve this but to no avail.

The things already tried:

  1. wsreset.exe , fail as it advises me I need a new app
  2. Any programs downloaded via store, like snipping tool it tells me " ms-resource:AppName/Text can’t open because it cannot be found. The storage device might be missing or disconnected."
  3. Commands run via admin terminal:

Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_8wekyb3d8bbwe\AppXManifest.xml"

winget upgrade --source msstore
No installed package found matching input criteria.

Get-AppxPackage -allusers Microsoft.WindowsStore

Name : Microsoft.WindowsStore
Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture : X64
ResourceId :
Version : 22504.1401.13.0
PackageFullName : Microsoft.WindowsStore_22504.1401.13.0_x64__8wekyb3d8bbwe
InstallLocation :
IsFramework : False
PackageFamilyName : Microsoft.WindowsStore_8wekyb3d8bbwe
PublisherId : 8wekyb3d8bbwe
PackageUserInformation : {S-1-5-18 [S-1-5-18]: Staged}
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
IsPartiallyStaged : False
SignatureKind : Store
Status : Ok

Get-AppxPackage -Name Microsoft.WindowsStore
 ~ ◉ ( here nothing actually appears to happen)

Microsoft.WindowsStore status
Microsoft.WindowsStore : The term 'Microsoft.WindowsStore' is not recognized as the name of a cmdlet, function, script
file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct
and try again.
At line:1 char:1

  • Microsoft.WindowsStore status
  • CategoryInfo : ObjectNotFound: (Microsoft.WindowsStore:String) [], CommandNotFoundException
  • FullyQualifiedErrorId : CommandNotFoundException

Get-AppxPackage -AllUsers Microsoft.WindowsStore*

Name : Microsoft.WindowsStore
Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture : X64
ResourceId :
Version : 22504.1401.13.0
PackageFullName : Microsoft.WindowsStore_22504.1401.13.0_x64__8wekyb3d8bbwe
InstallLocation :
IsFramework : False
PackageFamilyName : Microsoft.WindowsStore_8wekyb3d8bbwe
PublisherId : 8wekyb3d8bbwe
PackageUserInformation : {S-1-5-18 [S-1-5-18]: Staged}
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
IsPartiallyStaged : False
SignatureKind : Store
Status : Ok

winget upgrade Microsoft.DesktopAppInstaller
No installed package found matching input criteria.

winget source add --name msstore --arg https://storeedgefd.dsx.mp.microsoft.com/v9.0
A source with the given name already exists and refers to the same location:
msstore -> https://storeedgefd.dsx.mp.microsoft.com/v9.0

DISM /Online /Cleanup-Image /RestoreHealth

winget install --id Microsoft.WindowsStore+
No package found matching input criteria.

  1. I have tried all the restore points that where on the system at the time and none resolved the issue.

Nothing seems to have worked. Please advise?

Regards

Hendrik

******* This has now been resolved with help from Ramesh, Thank You Ramesh.

Windows for home | Windows 11 | Microsoft Store

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Answer accepted by question author

Ramesh 176.2K Reputation points Volunteer Moderator
2025-05-23T13:31:26+00:00

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higherversion of this package is already installed

Thanks. The two errors indicate that the Store is already up-to-date. The .msixbundle made available is the Feb 2025 version. The C:\apps folder can be removed.

Regards,

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Answer accepted by question author

Ramesh 176.2K Reputation points Volunteer Moderator
2025-05-23T08:35:50+00:00

Hi,

I meant downloading the file, not the link.

Save the .msixbundle file to the C:\Apps folder and rerun the two PowerShell commands.

Once installed, you can delete the Apps folder.

Open Microsoft Store. It will auto-update to the latest version.

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12 additional answers

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  1. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-05-23T07:10:36+00:00

    Hi Hendrik,

    You may try this temporary, unofficial link. WindowsStore_22501.1401.7.0_neutral_~_8wekyb3d8bbwe.Msixbundle

    Please save it to a folder in your C drive, for example, C:\Apps.

    Open admin PowerShell and run these commands:

    Add-ProvisionedAppPackage -online -PackagePath "C:\Apps\WindowsStore_22501.1401.7.0_neutral_~_8wekyb3d8bbwe.Msixbundle" -skiplicense

Add-AppxPackage -Path "C:\Apps\WindowsStore_22501.1401.7.0_neutral_~_8wekyb3d8bbwe.Msixbundle"

    Let me know if that helps.

    File info and checksum:

    Signing date:	5:21 PM 2/25/2025
Publisher:	Microsoft Corporation
MD5:	D8A57DE66A34A49A5DC48EA457D2ECA0
SHA1:	E8B01F416F8237C65C2B7B58FD8E4DEC623F1DCB
SHA256:	65F1208F65C5C17CDF51BB05D081961928FF177FE180B774C4A6F20477A1D8C6
VT link:	https://www.virustotal.com/gui/file/65f1208f65c5c17cdf51bb05d081961928ff177fe180b774c4a6f20477a1d8c6/detection

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  2. Anonymous
    2025-05-23T06:56:56+00:00

    Please run this from admin PowerShell.

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Hi Ramesh

    Thank you for your reply, i have tried that one also, i thought i put it in there as well, forgot, as I have been trying so many things.

    The out come for this command was as per below:

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Add-AppxPackage : Cannot find path 'C:\AppXManifest.xml' because it does not exist.
    At line:1 char:61

    • ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
    • CategoryInfo : ObjectNotFound: (C:\AppXManifest.xml:String) [Add-AppxPackage], ItemNotFoundException
    • FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    If any further help is available I would be grateful.

    Regards

    Hendrik

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  3. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-05-23T03:52:25+00:00

    Please run this from admin PowerShell.

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

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