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No audio device installed Inspiron 3501 laptop windows 11 cirrus logic driver problem

Anonymous
2025-01-14T09:17:11+00:00

I've tried everything in the community threads to no avail so I'm asking if anyone has a solution for this problem before I just give up and wipe it and lose all the info on it. I'm hoping if all fails that wiping it should get her back running right. I hope.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-05-03T16:02:17+00:00

    Hi, I had the same problem. The Realtek HD audio drivers provided by Dell worked for me. They are 689MB, from the official website.

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  2. JosephT71 9,215 Reputation points
    2025-05-03T17:54:08+00:00

    Of course it is NOT going to work with computers with cirrus audio chipsets.

    This laptop is a 2022 pandemic model. The whole world ran out of toilet paper, let alone audio chipsets. So some inspiron 3501 laptops came with realtek audio chipset and you use the dell realtek audio driver. Other inspiron 3501 came with cirrus audio chipset and you use the dell cirrus audio driver.

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  3. Anonymous
    2025-05-03T16:10:13+00:00

    Is that only for Realtek or it works with cirrus audio also?

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  4. Anonymous
    2025-04-06T14:24:10+00:00

    Having the same issue, mine comes with Cirrus Audio without waves Max got it worked when I switched under system devices from high-definition audio controller to intel Smart sound Bus then after waking up from sleep audio stays but now there is no sound tried all steps with reinstallation of drivers, windows etc. no hope also don't want to factory restore the image due to older OS windows 10 rather than 11.

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  5. Gunasekar N 68,860 Reputation points Independent Advisor
    2025-01-14T10:08:50+00:00

    Hello,

    Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

    The error "No Audio Output Device Installed" appears if there is an issue with your audio drivers. Either it could be corrupted to stopped working.

    1. Could you please let us know what are all the troubleshooting steps you have done so far?
    2. Did you make any recent Software Changes to your Computer? (like Installing updates, replacing hardware components, etc...)

    If you haven't tried this method yet, you might consider it.

    • Try downloading the Compatible audio drivers or Waves Maxx Pro Application from your PC manufacturer's website and see if it works.

    https://www.dell.com/support/product-details/en...

    I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

    Best regards,

    Gunasekar N

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