How to block Persistent PC App Store pop-up on Windows 11?

Question

How to block Persistent PC App Store pop-up on Windows 11?

eric hirsch 20

On my Asus Computer, a PC App Store Pop-Up blocks the entire screen making it impossible to do anything without restarting the computer. How can I prevent this pop-up?

Figment 0 Reputation points

2026-02-04T18:53:29.4866667+00:00

To get to task manager its Control/Alt/Delete but this pop-up is even blocking that from coming up.
Leonard Burch 20 Reputation points

2026-02-22T07:49:05.61+00:00

The PC APP STORE blocks my screen and also any app. When I do the ctrl+alt+delete to get task manger, the lock is highlighted. Clicking the lock will take the computer back to the login screen. Logging back in just starts the pop up again. How do I get back control?
Lisa S 0 Reputation points

2026-04-27T15:18:30.87+00:00

you have to find the location of the files and be sure to delete them all after killing them in task manager. I also went to control panel and uninstalled the program.....then reboot....to get to task manager, I was able to type it in the search bar and it came up.

2 answers

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Figment 0 Reputation points

2026-02-04T18:53:29.4866667+00:00

To get to task manager its Control/Alt/Delete but this pop-up is even blocking that from coming up.
Leonard Burch 20 Reputation points

2026-02-22T07:49:05.61+00:00

The PC APP STORE blocks my screen and also any app. When I do the ctrl+alt+delete to get task manger, the lock is highlighted. Clicking the lock will take the computer back to the login screen. Logging back in just starts the pop up again. How do I get back control?
Lisa S 0 Reputation points

2026-04-27T15:18:30.87+00:00

you have to find the location of the files and be sure to delete them all after killing them in task manager. I also went to control panel and uninstalled the program.....then reboot....to get to task manager, I was able to type it in the search bar and it came up.

Answer 1

Estrella721 36,555 Independent Advisor

Hi, I'm Estrella. I'll do my best to help you.

To remove that pop-up, please try the following steps:

Press Ctrl + Shift + Esc to open Task Manager. Click the 'Details' tab. Scroll down and look for the PC App Store icon(represented by an orange shopping bag; the process name may differ). Right-click on it and select 'Open File Location.' Return to Task Manager, right-click the PC App Store process again, and select 'End Task.' Go back to the folder you opened earlier and delete all files. Restart your computer and check.

Yuri Shtil 5 Reputation points

2025-12-29T23:19:16.82+00:00

Doesn’t work, the screen is blocked!
Shawn Es 0 Reputation points

2026-01-11T01:54:42.8466667+00:00

@Yuri Shtil Is this resolved? I helped my mom with the same issue and restarting the computer worked for her, then follow the steps from @Estrella721 (but it's Ctrl + Alt + Del, not Esc).
Yvonne Mueller 0 Reputation points

2026-03-25T21:22:50.2766667+00:00

I had to disconnect my computer from the internet in order to do anything about the obnoxious pop-up. Once disconnected I was able to uninstall that terrible app.
Paul Lee 5 Reputation points

2026-04-22T22:47:45.1833333+00:00

I have don contol-ALT-Delete --See Task Manager--When I press on task manager the unwanted screen returns
Paul Lee 5 Reputation points

2026-04-22T22:49:16.9+00:00

I cannot open task manage
Paul Lee 5 Reputation points

2026-04-22T23:05:11.16+00:00

I found the PCAP Store ICON and ckicked in UNINSTALL and nothing happened

Answer 2

Lisa S 0

I was able to type task manager in the search bar and it came up. One you have it open, you need to right click to find the location. Then go back to task manager you have to end task on everyone related to PC App Store. Then you have to find the location of the files and be sure to delete them all after killing them in task manager. I also went to control panel and uninstalled the program.....then reboot.... Be sure to delete all of the files related to PC app store.....I had several

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How to block Persistent PC App Store pop-up on Windows 11?

2 answers

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