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Hi everyone,
I have deleted the specific guest mail user from the Azure Portal about one year ago.
This is still showing in Global address lists every users in our environment. It doesn't matter if you use an Outlook app or browser.
How can i find where it's coming?
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Hi @T. Kujala
Is there any progress about this issue so far? Waiting for your feedabck
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Hi @Joyce Shen - MSFT ,
Thank you. I will accept @Vasil Michev 's answer.
The problem doesn't in GAL but he gave me tips point to the right direction.
Might be some issue with the synchronization on the backend. In any case, run the Get-Recipient cmdlet against said address, to see what kind of object remains. Get-Mailuser will also work, but it's narrower in scope.
Thank you @Vasil Michev .
I run the following commands.
Get-Recipient user@keyman .com and Get-Mailuser user@keyman .com but without finding the reason.
Is there chance to find this object by using a content search? Display name of this is different than an smtp address?
https://learn.microsoft.com/en-us/microsoft-365/compliance/content-search?view=o365-worldwide
Compliance search will not show you which object corresponds to the address. How exactly are you seeing this object in the GAL, what's the icon type?
Actually, it shows users AutoComplete lists.
We have done this.
To remove entries from the AutoComplete cache one entry at a time, follow these steps:
Open a new email message.
Type the first few characters of the AutoComplete entry that you want to remove.
When the entry appears in the list of suggestions, move your mouse pointer over the suggestion until it becomes highlighted, but don't select it.
When the X icon appears next to the highlighted suggestion, select X to remove the entry from the list, or press the Delete key on the keyboard.
Selecting X will prevent that entry (name) from appearing in the AutoComplete list again but won't remove it from your account.
So, we need this.
This entry may still appear in other areas in Outlook (such as search boxes).
How to remove it here?
That's a very different thing. If you want to automate cleaning the autocomplete, or other caches, use the method outlined here: https://www.enowsoftware.com/solutions-engine/clearing-autocomplete-and-recipient-caches-redux
The -Pattern parameter will let you scope this down to specific addresses, if you don't specify it, the whole cache will be cleared.
Thank you. I will try that. I'll be back later.